파이브 볼케이노 부티크 호텔(Five Volcanoes Boutique Hotel)

Great hotel! Stay here. The staff are so pleasant and everyone had a smile on their face and were helpful in anything we needed. They cleaned our hiking boots and got you with gaiters before your treks. When you come back a nice foot massage awaits! Innocent and Desire were the two attendants that helped us with our gaiters before and helped after - they were just so nice and funny. And we got to hang out outside with some of the staff while everyone was cheering on the Tour de Rwanda cycling race…. The room was huge and clean…an all around great place to stay! The food was yummy too!!!

Best part of it: the food. This is probably the best dish I've eaten in Eastern Africa. Worst part of it: the rest. The wifi of the hotel is unbelievably weak and didn't work at all in my bedroom (and the room had a smart TV, which meant I had no internet and no TV). Complained about this since day 1, and they managed to fix it on my last day.

While on a gorilla trek, Five Volcanoes was one of our accommodations- What an unexpected treat! The lodging is stunning, the food was delicious and each and every member of the staff was amazing! We arrived back to the hotel after our trek with MUD up to the top of our gaiters only to be met by a team who not only removed the gaiters and boots but gave us all a foot massage. Our boots were returned to us a few hours later so clean that they looked new! This boutique hotel is an absolute gem!

This was an exceptional boutique hotel, just a short drive away from Volcanoes National Park. The staff were very gracious. We stayed only the one night, getting up early to do the gorilla trek and leaving after that. They let us keep our room until we got done with the trek, so we could go and shower. The provided us gaiters and hiking poles for the trek. They also provided lots of snacks and juice. After our trek, they gave us a foot massage and cleaned our hiking shoes. If a foot massage doesn't quite cut it, they also have a spa. Afterwards, because we didn't have time to stay for lunch, they made us some delicious sandwiches and spring rolls to take on the road with us. This place was top notch and the room itself was stunning, with a huge bath tub. I would stay again in a heartbeat.

From the moment we arrived we were treated like Kings and Queens. We were met with a refreshing limeade, our bags were whisked away and our rooms were clean and spacious. There were ten of us and as one member of the family said “we don’t agree on much, but we ALL agree this hotel was amazing. Lastly, the food was the incredible! Again, ALL of us were impressed. The staff is friendly and very helpful. We had a foot massage on our return from our gorilla trek. Really…..this was like no other place I’ve stayed.

We were here three nights and the last day my husband said "I'd like to just live here". The property is gorgeous, very comfortable, food is great - most of all the staff are outstanding. They remember you and will bend over backward to accommodate any request. We absolutely loved every minute there

The staff were beyond friendly and helpful. Winnie, Innocent, and Samuel stand out!! The food was delicious and the service was outstanding! Our room was large and the beds were comfortable. We had massages 2 days in a row ! My friend and I both agreed that these massages were up in the top 3 massages we had ever had! Winnie and Lillian were professional and so darn good! The location is near the location to begin the gorillas trek. I highly recommend this hotel

Had a wonderful experience at Five Volcanoes. Food was great with large portions, enjoyed our packed lunches for the treks. We used their laundry service and it was timely for use the next day. All the staff was very professional and friendly. Rooms were modern and clean. There is a boutique on site for Rwandan products. We loved the weaver birds by the pool.

Our family of 5 stayed here as base for gorilla trekking and I cannot recommend it enough. Beside beauty/cute factor, solid food every meal, the service was unbelievable. Felt like EVERYONE on that property really cared. Was also convenient for us with kids as they have a room with 3 beds. Of course it’s amazing for gorilla trek base 15 minutes from park entrance. And, bonus unexpected foot massage when you return from trek.