DoubleTree Resort by Hilton Myrtle Beach Oceanfront

我們選的海景房，窗外景色很好，就是周邊太大了，我們找大堂找了好半天

I'm a Hilton honors member, so I do choose Hilton properties. But this was a big let down to say the least. Room key card didn't work. Front desk is like a mile away from the actual rooms, so obviously it's a long walk to get that fixed. The TV wasn't working, but the phone wouldn't even ring the desk or room service or maintenance. We found a lady from room cleaning in the corridor eventually, but she wouldn't speak a word of English. They were asking if we wanted room service. To which we said 1 hour later please (in whatever Spanish and sign language we could muster). She shows up 10 mins later at our door knocking for room service. I wonder what she understood about our request on coming back 1 hour later. For a 2 night stay for 2 bedrooms and 4 people, they had 1 toilet paper roll each. We asked for a TP roll, coffee and condiments refill, which never showed up because the room cleaning person probably didn't understand that either. We had asked to time the cleaning service specifically because we had a pet in our room and we didn't want to keep taking him out for hours hoping the cleaners come and do their job. We had to email our booking website customer care to get even the basic stuff done. The market place you run closes at weird hours so we couldn't get some basics we wanted. There was no proper signage on where to get water refills so we kept buying expensive water bottles. For all the extra resort fee and services we saw on the invoice, this seemed very poorly

Quick family stay This is our annual stay at doubletree and you just can’t beat the location and the comfort. We’re hoping to get in another trip at the end of September.

Overall the stay was really good but the beds couldve been a little more comfortable but they werent bad. I love the lounge and hospitality the deck on side of the lounge was great to sit and enjoy drinks and watch the waves

This was our first time here, and we will be back again and again! Absolutely beautiful view, clean grounds, and very friendly staff.

Absolutely loved everything about the property! Beautiful grounds, clean rooms with beautiful views, the staff was absolutely AMAZING!! Will be coming back very soon! Thank you for a wonderful stay and memories