문틴루파 스파가 있는 호텔

잘 머물게 합니다만, 언제나 기분 좋은 호텔입니다. 스탭의 대응도 좋고, 수영장도 깨끗합니다. 강하게 말하면, 물이 복도에 디스펜서가 있는 타입입니다만, 언제나 넣지 못해 샤워를 하고 버려, 취하러 가는 것도 어렵고, 밤새 물 없음,이라고 하는 것이 자주 있습니다. 1 개로 좋기 때문에 병이 있으면 살아 있지만 ...하지만 기본 내 실망이 원인이므로, 강하게 말하면! 입니다. 그리고는, 풀 바에 언제나 가고 싶지만, 호텔에 돌아오면 이제 닫혀 있는 것이군요. 그것이 유감. 또 묵게 해 드리겠습니다! 감사합니다!

출장으로 잠깐 방문했습니다. 나쁘지 않는 룸컨디션과, 조식 waitress 분들도 너무 친절하고 필요한거 있는지 물어봐주셔서, 기분좋은 식사였습니다.

Bellevue muntinglupa 이 호텔에 대한 몇 가지 질문이 있습니다. 첫째, 왜 손님에게 웹 체크인을 요청하고 개인 ID와 같은 요구 사항을 업로드하고 생성된 qr 코드를 제시하여 방 열쇠를 얻도록 요구합니까? 사실 프론트 데스크 이에 대해 무지했고 여전히 손님에게 ID를 제시하고 웹 웹 체크인에서 이미 발견된 정보를 작성하도록 요청합니까? 이것을 구현할 예정이라면 직원을 교육하여 모두가 같은 페이지에 있는 것이 의미가 없습니까? 그럼 이 웹 체크인의 요점은 무엇일까요? 그렇습니다. 이 시스템이 설치된 상태에서도 체크인 과정이 고통스럽게 느리고 시간이 오래 걸렸습니다. 프론트 데스크가 모든 종이 양식을 가지고 시간을 보내고 상황이 어떻게 작동하는지 알아내려고 노력했기 때문입니다. 둘째, 우리 예약은 3인용이었지만 방 설정은 2인용이었습니다. 그래서 우리는 3인분을 위한 편의 시설을 요청했습니다. 그래서 처음 두 명의 손님이 3번째 손님이 일반 세트를 받는 동안 왜 '브랜드 어메니티'를 받을 수 있습니까? (사진 참조) 기타 사항 아침 식사는 좋았고 숙박의 하이라이트였습니다. 수영장 이용은 8시까지였습니다. 그래서 성인 전용으로 최소 2시간 이상 시간을 연장할 수 없는 이유는 무엇입니까? 하루 종일 수영장에서 이미 아이들이있는 가족을 볼 수 있으므로 성인 만이 더 조용하고 차분한 시간을 보내는 것이 좋습니다.

Good place for a short staycation. I really enjoyed my stay. Staff were friendly and courteous. The room was nice and clean. I also enjoyed the amenities like the pool. The location is awesome, Molito Mall is just in front. Few things that could be better. There is only two small elevators servicing the entire building. I can imagine it could cause some issues if the hotel was fully booked, luckily I dont think the hotel was full during our stay. The phone in the room was not working, so it will be harder to contact house keeping or the hotel lobby. They are also serving snacks at the pool area. This might be something new because when I asked their staff what can they recommend, they are not that familiar with the menu items. Overall I still enjoyed my stay and will surely come back.

직원들은 매우 친절합니다! 최고 수준. 특히 화장실(샤워실)의 청결도는 약간 실망스럽습니다. 특수 청소 제품을 사용하면 쉽게 제거할 수 있는 배수구 근처에 얼룩이 보이기 때문입니다. 룸서비스에 접시와 수저류도 요청했는데 제 방으로 가져다 주겠다고 했는데 아무도 오지 않았습니다.

This was my 3rd stay at the Somerset and it didn't disappoint. In terms of strengths there are a few areas that stand out. 1) Service - The staff are fantastic. Everyone is so kind and helpful. Nothing is too difficult, and I have never encountered anyone whose attitude was less than A+. I was last here 6 years ago and several staff members even remembered me. A special mention to Ross, who is one of the most impressive people I have come across working in a hotel. He is so kind and constantly goes out of his way to improve the experience of the hotel guests. In a place where the standard of service is already so high, it's incredible that he still stands out. The Somerset is so lucky to have him, and I hope that is recognised by management. Also, a special thanks to our housekeeper Ralph. He was so thorough and kept our room spotless throughout our stay. In general, the standard of housekeeping I have had at the Somerset is the best I have experienced. 2) Pool & Gym - The pool is absolutely beautiful. Great place to chill. Infinity style with a good mix of sun and shade. Heaps of sunbeds and days beds. Long enough to do laps if you want and not that busy. The gym is the best I have seen at a hotel. As someone who regularly works out it exceeded my expectations. Most hotel gyms are pretty rubbish, but this one is close to fully equipped. 3) Location - Great spot only 5 minutes' walk from shopping centers and restaurants. No need to take public transport if you stay here. Despite being so central it is pretty calm and quiet, particularly by Manilla standards. 4) Rooms - We stayed in the one bedroom. It was clean, spacious and modern with everything you need for a short-, medium-, or long-term stay. 5) Restaurant - The Onsite restaurant is really good and is actually catered by the chef who operates another very well-known restaurant nearby. We ate here 3 times and found the food both high quality and good value. A big improvement from when I last stayed here 6 years ago. The hotel doesn't have any real weaknesses but there is one opportunity I'd like to highlight that would have brought my experience to the next level. Food Allergy Labelling - I suffer from several food allergies. In western countries most restaurant menus are labelled so people know which food contains different allergens (gluten, dairy, vegan ect). The Philippines in general is terrible for this and having to check and recheck this stuff with restaurant staff is honestly the most stressful part of travelling for me. Considering how many of the hotel's guests are westerners it would be great if the restaurant could add these labels to their menu. Food allergies are very common. It would be easy for the restaurant to do and make a big difference for guests like me. Overall, I had a great stay. Thanks again Somerset Alabang and see you next time.