My wife and I had booked the hotel based on my last year's stay on the 6th floor (see my review of Mar 2020, KinkyLondon). We had asked for 6th floor this time again but I was told rooms were not available. We were given a room on the 4th floor. We hated it so much we rejected it straight away and asked to be given another room. Bathroom had mould, the decor very, very old, bogey picked from nose on wall, numerous stains EVERYWHERE, including on the tiny, dirty "table" on which there was a kettle. We felt physically sick and didn't want to touch anything, afraid of catching something. None of this is exaggerated. It pains me to write this review. We were shown two more rooms, on 3rd floor, a room on 2nd floor (all really terrible, dirty looking, worn, etc), and a room on 5th floor (a little better, had a hammock!). The passageways had carpets so dirty and worn out that I was afraid my shoes would become dirty. We rejected all rooms and searched for another hotel. The only people that stay here are those booked by companies, not really caring what the rooms are like. No tourist would want to stay here. I have never seen such a badly maintained hotel. However I saw the passageway was being decorated on the 4th floor. Do not trust the official photos; they are years out of date. See my photos. Wish I'd taken more pictures of the rooms. But I was desperate to get away. Difficult to show in photos the depressing feel to the rooms. When we stayed last year on the 6th floor the room was half decent and I gave the hotel a very good review. But looks like the rest of the floors have abysmal, dirty, broken, stained rooms. There used to be soap dispensers in each shower rooms but no longer. You have to step out of the shower, go to the sink opposite to get soap (from a dispenser). Whoever owns this hotel does not care what happens to it. Does anyone chek if the rooms have been cleaned? The *** at the reception was understanding and suggested an alternative hotel. Eventually we found the wonderful Le Grande hotel (I am a tourist and in no way associated with this hotel).
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