Lake Mulwala Hotel

Lake Mulwala Hotel is an old style pub with a new double storey motel extension on the grounds. The parking area is cramped. The reception is operated by staff who have to also manage the restaurant, kitchen and bar. Any questions regarding the internet were dealt with but inadequately. The internet was patchy and ineffective when available. The room had a bed and a large sofa however the bed was placed right next to the window where everyone could look in so it was necessary to keep the blinds down all the time which meant having the poor lighting on all the time. The poor lighting probably hid the dirty carpet that other posters have spoken of. The furniture was from the 70s and of cheap quality. The bed however was comfortable and the linen crisp and clean. The kitchen area was only a sink and fridge. The lighting was so poor that one could not even see into the cupboards where the crockery and tea making items were. The bathroom was well lit and clean but the shower was difficult to adjust. You either froze or were scalded. The toilet door to unit 4 did not close properly and stuck so it was difficult to operate. The pub restaurant had both an indoor area (patronised by families and those drinking heavily) and a restaurant area. The bar was also well patronised by the locals. The menu was very much pub food and a salad was not to be seen. The portions were large and the fries outweighed the main portion of the meal. Many baskets of chips were returned to the kitchen! There was only one cook on duty and the wait staff had to do everything including some of the cooking. It took us two hours to get a bowl of wedges and an entree! Both were of mid-quality. The location of the hotel was good for families and those who wanted to use the boat ramp. The waterslide must have closed down in 2018/19 and has not been used since. The BBQ boats leave from in front of the hotel. This is not a place we would stay again. In fact Mulwala is an area to just drive through, not stop.

I advised the hotel staff that I will be arriving by bus from Benalla at about 10pm. The staff at the hotel advised me that the hotel closes at 10pm. They were going to give me a code to access the room, which never happened. I had to ring the emergency number and was advised that the hotel would stay open and give me a key to the room. Not much hot water in the shower. 3 Taco pub meal very salty.