퀄리티 인 & 스위트 마운트 플레전트(Quality Inn & Suites)

Great Clean hotel with good breakfast. We would definitely stay here again on our way through ! Friendly staff and great coffee. The shower was also spot on. Lots of tv channels as well. Would highly recommend for the cleanliness and it smells so very fresh in here!!

Very nice check in clerk, nice room, VERY comfy bed! Clean, quiet, fantastic breakfast-even had eggs and sausage!

The room was grungy. We kept our bare feet off the carpet and the bathtub was disgusting. We didn’t use it, just washed in the sink as best we could. The scrambled eggs were too salty to eat and being pescatarian and gluten- intolerant, yogurt was the only option available. Will never stay there again.

My wife and I arrived on 11-17-2023 to stay for our Anniversary. We stayed in room 116 because it has a whirlpool tub. When we arrived at the Hotel it took almost 25 minutes to get checked in. There were delays because many rooms still needed to be cleaned. They explained that they were short on housekeepers which I can understand... Still though, we arrived at 6:30 PM. Check out is 11:00 AM so you would think after almost 7 hours past check-out time that the rooms would be cleaned by then... We made reservations online so I was puzzled why the process took so long. The young lady behind the desk looked overwhelmed/confused. When we entered our room it looked very clean at first glance but it was very cold. I was surprised to see that the air conditioner was on and set at 62 degrees. Keep in mind this is November.. This was a small annoyance but we had to wear our jackets until we could get the room warmed up. We noticed there was no remote control for the TV either. When I went into the bathroom, the door would not close very easily. It would stick and I had to apply force with my shoulder to the door to get it pushed close all the way. There was some bottom floor trim missing in one spot in the room also (but no big deal) But the "Over-the-top" moment for me was all the black mold on the ceiling in the bathroom... YUCK!!! I told my wife not to use the bathroom. How does mold get overlooked like this? I am a Choice Hotels member and I always seek them out when I travel but I will have to be very cautious of this one..

The bathroom fan was incredibly loud and sounded as if it was breaking.

The staff was friendly and helpful. But the rooms were smelly, air conditioner didn't cool the room sufficiently. First room they gave us smelled like stale, old cigarette smoke. I have COPD, could not breathe. Second room smelled like a whole other musty smell, better than stale smoke. The beds are extremely uncomfortable, hubby and I did not sleep well and woke up in pain. The towels were thin, old, zero quality. The hotel smelled more like a restaurant than a hotel. Some of the lobby furniture needs to be replaced, it was very worn and old. The breakfast is very limited and the coffee is disgusting. We had to order Dunkin coffee every morning for some good coffee. We found out that the hotel is under recent, new management and saw that some changes are being made in the hotel so we hope to be able to stay in an awesomely upgraded Inn someday.

The pool and hot tub were out of order. The tv didnt work. The bed was actually broken but someone had hodged podged it to make it appear to be a safe bed. Easily the worst hotel experience I have had in the last 30 years, and not even close.

Stay at this hotel! This hotel = what you think of with a QUALITY place to stay! We travel often with choice hotels mainly & other brands less all over the country. I was reminded while staying here, the level of standards most have let go to the way side in the hospitality industry. This place has not! Customer service was on point, welcoming to our family, even late in the evening. Everything was Very clean, especially room. Beds extremely comfortable, 4 nice pillows on each bed (not sure when 2 became acceptable) AND they service your room while out, back to original stays…new soaps, sanitized toilets,etc. what a nice way to come back to your room! When I see “hotel under near management” I think, that’s going to be an excuse for what this stay will be like …. Not here! I truly believe they’re making strides to make this place better & I will be looking forward to a stay here. I would book here over a “more expensive” option in town. You can feel the passion for creating an exceptional hotel stay! You won’t be disappointed.

The property was great. However, when we went to check out we were overcharged. We had booked through ******* and paid through *******. The hotel charged us the full price on check out. Waiting on a refund.