Hotel Tre Cime Sesto - Sexten

This is a difficult review to write because Hotel Drei Zinnen has been our favorite hotel in Europe and my wife and I have been customers here for over 40 years. Hotel Drei Zinnen has new owners, these observed changes are significant, but unfortunately very few of these changes were positive. There was a significant increase in the prices, which was expected due to inflation and the high demand for tourism in South Tirol. This historical hotel consist of a wonderful and significant historical building and one of the best panorama views in the Pustertal. Many hiking trails can be accessed from the hotel or by using the bus stops, which are less than a 5-minute walk from the hotel. Welcome and Hotel Staff: The welcome by the front desk is always friendly and check in was very-fast and efficient. The waitresses in the dining room were the same as in the past and provided excellent service. However, it was quite clear from the first day that the kitchen staff had significantly changed, which had a large impact on our satisfaction and enjoyment at this hotel. Room and Facilities: Our room, which we have booked for over 15 years had the furniture rearranged. We were surprised to see this and thought that we might trip over a strange-positioned chair in the middle of the night, so we changed it back to the way it had always been for the past 15 years. Our south-facing room has an incredible view, which is the main reason we always return here to Sexten / Moos. The pool and spa facilities were wonderful, well maintained and functional. The dining room has a new, but smaller buffet table for breakfast and lunch. Some of the original wall paintings have been restored and look great. Breakfast – One notices feels that the Hotel are trying to reduce costs despite the major price increase. The types and numbers of breakfast choices are reduced compared to the past. I was told that the special American-style “over easy eggs” that I have ordered every year could be ordered again, ut with an extra charge. I was shocked and dumbfounded. I ate the cold, and greasy eggs from the heating tray for the remainder of the week and was very disappointed. Sexten has an excellent Cheese shop utilizing the wonderful milk from the alp dairies – but the cheese in the buffet was limited to slices of one type of cheese – also not up to standard for a hotel of this price and category. At least the choice of cold cut meats and breads had not changed. They did offer cold pancakes every day, which I did not see anyone eat. Dinner – Dinner was inconsistent and not on the same quality and selection as it has been the past 15 years. I am not sure why raw meat and fish (Tartar, carpaccio and seared tuna) are offered in alpine mountain setting. I did find several of the main courses and a couple of the desserts to be quite good. What was really missing was the five course meal (soup has now been eliminated from the dinner), and we were hoping for South Tirolie

There can be no finer Hotel in the Dolomites. We have travelled far and wide, and this Hotel is up with the best of them. Perfect setting, wonderful ownership, magnificent food, and exceptional staff. Many, many thanks for such a memorable stay.