Mercure Arbat Moscow

第一晚給我們住的是窗户在頂上的那種（摸不到的，不能開關窗），像個閣樓，問前台能不能換個正常窗户的，前台説沒有多餘房間了，最終是第二天換掉的。第二天遇到另一波中國人，給的也是這種房間。我不確定這種房型是不是衹給中國人的。如果遇到這種房型，真的差評。

四樓的房間像閣樓，層高很矮 有點壓抑，WIFI信號弱

商務出差定的酒店，酒店 設施：齊全，比較大氣，是當地比較高檔的酒店，前台服務熱情，房間寬敞明亮，早餐豐盛，下次還會來住。 收起

設施：好 衞生：好 環境：好 服務：謝謝

很滿意，很乾凈很安靜。早餐也很豐盛。

位置很好，適合遊玩的選擇

I stayed here a lot but first time commenting. Right at the center of Arbat, a great place. All time smiling staff. Breakfast may be improved. The rooms are super silent. Coffee machines in the rooms.

This is a perfect little chain hotel in Moscow. The staff are incredibly friendly, polite and really happy to speak great English. Everything is done quickly; check in, I requested to use the gym and was quickly given the key. The gym is small but clean and perfect for a quick workout. The rooms are very comfortable, for future trips to Moscow these guys are my go to. When rescheduling my booking at the last minute they were very accommodating.

Excellent location and great rooms Metro close by Well furnished clean rooms Nice view Great value Delayed room service Staff not provide service expected of 4 star international chain hotel. We asked for help with the luggage and they refused.