호텔 & 스위트 빌라 델 솔(Hotel & Suites Villa del Sol)

I did not like that I reserved a 2 bed room and they did not have one when we Arrived. they did upgrade to another room but it was dirty and smelled (trash was left under the counter from the previous stayed customers) We also finish our business before the 3 days reserved and we advised them 2 days before that we would be leaving the following day. when the time came they said it was up ******* to refund me because they hadn't being paid by ******* yet.

PERSONAL BASTANTE AMABLE Y CORDIAL, EL DESAYUNO BASTANTE BUENO, BUENA RELACION COSTO BENEFICIO. SI SE BUSCA UN LUGAR BONITO Y PRACTICO SIN TANTOS LUJOS EN EL HOTEL IDEAL PARA VIEJE DE NEGOCIOS O ESTANCIA FAMILIAR

The place was amazing when we arrived i was extremely happy with the place and staff. But at night they allow the people who stay to make all the noize they want till 2pm they rent out the hall located above and they had DJ and people speaking/singi g on the microphone. Both nights that we stayed they allowed these people to party and never did anything to quiet them. We even compmained woth the manager the night before and still nothing was done. Lets just say this WE WILL NEVER STAY HERE AGAIN! So sad bc this place has so much potential

Overall wonderful stay, would stay here again. The two main negatives were how loud it was both nights we stayed there, until 2:30am. I feel that there should be “quiet hours” enforced since a hotel is for resting and sleeping. The other negative was some very cold, unwelcoming servers in the restaurant but we did have one really wonderful server that was so appreciated.

Major construction projects going on right in front of property. Very hard to get to. Not convenient at all. Beds feel as though you’re sleeping on top of a rock

Very beautiful property! Outstanding and friendly staff! Mr. Salvador at the registration went above and beyond to help us! And the restaurant offers a variety of food all delicious!

Employees were friendly, respectful and helpful

The hotel itself is in what looks like a decent area, they have a restaurant and bar on site but nothing within walking distance. The bigges issue is, there was no hot water in the morning for a shower. I was traveling the day off and wanted a warm shower as I'd be traveling for 2 days. Had to soak a rag and spot clean myself because the water was cold.

The property had Wi-Fi. But the Wi-Fi did not go to the Internet. Road construction outside of the hotel made it very difficult to get to the hotel and to leave the hotel. Otherwise the property was well appointed. The beds in the room were excellent! The breakfast was excellent and included in the price of the room.