STF 스토라 프로가든 호스텔

We rented house number 1 for four days between August 15-18 for 11,156 SEK. This price included bedding, towels, and cleaning. The booking was made over the phone. Last year, we also stayed at Stora Frögården for four days and were satisfied. Our friends from Berlin, who rented house number 4 for the second year in a row, joined us for a few days, which worked out well. However, this year we were quite disappointed with our accommodation. Our complaints concern poor cleaning, lack of standard equipment, insufficient furnishings, poor service, and an overall sense that the price did not match what was offered. Cleanliness: Upon arrival, we noticed the bedroom windows were extremely dirty. The sofa bed, an uncomfortable futon that required cushions to sit on and watch TV, was also dirty, and there was dust hanging from the ceiling. Kitchen Equipment: Bedding and towels were missing, despite paying extra for them. There was no usable frying pan, and the kitchen was poorly equipped, lacking potholders, salad servers, essential utensils, and even a toaster. There was only one wooden cutting board. Furnishings: The accommodation lacked comfort and felt less inviting than even a basic hotel room. There was no proper sofa—just the uncomfortable futon that caused back pain after sitting for two hours. There was no armchair, only a dining table and four chairs. Lighting was limited to ceiling spotlights, with no ambient lighting, and there were no rugs. The bedroom had a double bed, two nightstands, and an extra chair, but the veranda lacked a dining table, unlike the other houses. This meant we couldn’t eat outside, despite the warm weather. In short, the furnishings were sparse, more akin to a budget hostel than a holiday home. Additionally, the house was only 35 square meters, and there was no lake view, despite this being promised online. Our friends stayed in a larger house, and we immediately noticed the stark difference in standard. Their house was twice the size, better furnished, better equipped, and had a large outdoor dining area with plenty of chairs and a lovely lake view. Despite this, the price difference was only 120 SEK per day. We complained about the lack of equipment and furnishings. On the final evening, one of the caretakers finally brought us the much-needed frying pan. When we raised our concerns about the house’s standard and pricing, the caretaker was initially polite but soon claimed it was our responsibility to have checked the website more carefully. Since we booked over the phone, we hadn’t done that. We found his attitude rude and unprofessional. We believe it’s the owner’s responsibility to ensure the house is properly equipped before renting it out. The caretaker promised to discuss our complaints with a colleague and get back to us, but this never happened. He ended the conversation by saying, "Don’t wear shoes indoors—the floor cost us 12,000 SEK." This was the same amount we paid for our stay. After that, he left,

The apartment worked for our small family very well. Separate bedrooms is such a plus when traveling with an adult child. International travelers should be aware of a few things: there are no soaps, shampoo, etc included unless a previous guest leaves some behind. AND there are no linens / towels automatically included, they must be ordered ahead of time and paid separately. If you don’t know this and roll in late and the restaurant is closed you will be sleeping on beds with no linens. AND you are expected to clean the unit top to bottom unless you pay for an extra fee for cleaning. They say they will charge you for having to clean the unit if it does not meet their standards. When we checked in I found the toilet was dirty with dirty tissues in the bowl and toilet paper plastered to the top rim. So I don’t know how closely they inspect the units. The property is in very good condition, our unit had no mechanical or maintenance problems. There was a table and 4 chairs available on a private porch along with a grill. Plenty of parking for everyone. A very short walk down to the small beach. This property would be great for a relaxing vacation, the island has everything you need with groceries and shopping. We didn’t eat at the restaurant so i can’t comment on it, but they did have a wood fired oven for pizza. I would stay here again knowing what I know now, but definitely plan differently. Also having to pay for linens & cleaning ups the base price.

Stora Frogarten is a reallynice place to getaway. Scenic, quiet with a ocean view and short walk to water. The cottage was spacious, clean and comfortable. Don’t forget to bring your own bedding.. we didn’t and got an extra charge. (didn’t read the fine print)

The view was magnificent, the service excellent and the nature soroundings was fantastic.

We had an amazing stay!

Huisje was vuil. Bloed op 1 van de lakens, vloer was vuil en vaatwasser was niet eens leeg. Geen strand maar dikke stenen. Aan de rand van de zee vol zeewier of algen vol met vliegen. Kinderen met een andere huidskleur werden geweigerd terwijl de zaal LEEG was dus niet volzet gelijk de eigenaar beweerd. Zelf geen afhaal maaltijd. na een klacht van ons via telefoon konden ze plots wel binnen 20 min gaan eten maar alleen hamburgers. Het eerste meisje was onbeschoft en en resectloos die had totaal geen emoties en zij zei dat ze geen gasten meer aannamen terwijl wij in hun park verblijven. En de zaal LEEG was. Toen ze het nog eens gingen vragen voor eventueel een afhaalmaaltijd hadden ze aan een jonge man gevraagd die wel respect toonde maar hij weigerde ook. Maar niet zo onbeschoft als dat 1ste meisje. Na een lange fietstocht hadden ze honger dus hebben ze niet gewacht en zijn ze 7 km verder iets gaan eten. Waar ze wel welkom waren. We zijn ook een dag vroeger vertrokken. Met een heel slecht gevoel. Van hoe onze kinderen zijn behandeld geweest.