에게안 물루라바

The room provided to us upon arrival bore no resemblance to the one advertised. The listing featured images that clearly showed a water view across the sea, which was the key factor in our decision to book. However, the room we were given had no such view—none that remotely resembled what was pictured. This was not only misleading but felt like a bait-and-switch situation, which it was. When we raised this issue with the property management upon check-in, we were told it was an issue not within their control. Secondly, and even more disruptive, was the fact that for three out of the days we stayed, our holiday was severely impacted by loud and persistent roof repair work taking place directly above our room which vibrated right through the property. These works, involving constant drilling and hammering between the hours of 9:00 AM and 3:00 PM, rendered our room uninhabitable during the day. We were not informed of this planned construction at any point prior to or at the time of check-in. Had we been advised of this in advance, we would never have proceeded with the booking and would have requested a refund immediately. Instead, we were only made aware of the situation when the first day of works began—too late to make any alternate arrangements. This is completely unacceptable. Renting out rooms under such conditions without prior notice to guests is deeply unprofessional. Overall, our experience was extremely disappointing and falls far below the standards any guest can reasonably expect.The misleading room listing and the unannounced nerve-jarring construction works disrupted our holiday and wedding anniversary and reflects poorly on the property.

Worst service you could ever find. Definitely recommend you do not ruin your holiday staying here. Poor communication Poor service Absolute disappointment. At attempting to get a refund again no answer to emails or phone calls. Management simply want your money and are completely unhelpful.

Fantastic location to Esplanade. Great location. Wonderful greeting. Well equipped room. Will be back.

Jacqui & Paul we’re great hosts who made the stay very pleasant and friendly. Great location, great pool, very close proximity to everything. Highly recommended to anyone looking to stay in Mooloolaba.

Great location and views of beach and Marina. Exceptional service provided by hosts Jacqui and Paul.

Loved the location. Proximity to local areas was excellent. Would have loved an electric frypan because small stovetop pan was inadequate. Managers were incredibly welcoming and such lovely people. Definitely stay there again🌺