더 인 앳 1252 몬터레이(The Inn at 1252 Monterey)

Viewing the website of this hotel the rooms looked updated, clean, and bright. Based on this I booked a room and paid top dollar for the low rated hotel. I was totally disgusted when I walked into the room. It had not been updated in many years, there was to fan or AC to cool the room off. The shampoo and body wash wall mounted containers were empty in the shower, the furniture was worn and looked dirty. I was able to see another room as the maid was cleaning so I could make a comparison. The hotel’s policy was no refunds and at almost $400 for one night I had no recourse but to stay. It has been my experience that booking through a third party you are not treated the same at the hotel for service or a decent room. I will never return or recommend this hotel to anyone.

The area is nice it’s right off the freeway and just minutes from downtown. Rooms were clean and guy in the office was very helpful.

公路旅館，價格很貴，服務很差

Unfortunately we booked a room for two nights. Rm# 241 had mold on the ceiling in the bathroom, the bed was old an squeaky and the room was not clean as there was hair on the bedding that did not belong to either of us. I wanted to change the room but my boyfriend was exhausted and did not want to change our belongings after we had carried them upstairs.

We only stayed one night because we attended a wedding at Carmel (which was 10 mins away) so there was not much interaction with the staff. Check-in was a breeze...they actually had our key/room ready around 2:30. The property is old but well maintained..it was clean and the sheets were fresh and crisp...very important. Other than the walls between the room being thin that you can clearly hear the conversation next door, it was a nice stay. Check out was also quick. The property was close to restaurants and the highway so that was also good.

Very clean very convenient across the street there is a mall and it is walking distance from the Fisherman’s Wharf

Online Check - in was such a convenient tool especially when you arrive way past your estimated time of arrival time. Very accomodating and efficient services on our requests. Great place.

We have stayed at this hotel before it’s always been wonderful- however this time it was a bad experience - no hot water for our showers had to use my in-laws room to bath our kids - management could not seem to fix the issue myninlaws paid for queen beds but got double beds instead

Great Location, Near Monterey Pier - 5 Min, Pacific Grove Downtown 5 min, Carmel Downtown 10min.