호텔 테르메 델레 나치오니

우리는 10 일 동안 호텔에 머물렀는데 이그제큐티브 스위트 룸은 스위트 룸과 일치하지 않습니다! 매일 아침 식사는 동일한 메뉴이고, 10일 동안 새로운 것이 없었으며, 직원이 별로 친절하지 않았고, 호텔이 개조 공사 중입니다. 객실에서 페인트 냄새가 납니다! 호텔의 위치는 훌륭하고 주인이 사람들을 위해 노력하고 있다는 것이 분명하며 저녁에는 홀에서 와인 프레젠테이션을 열고 라이브 음악을 듣습니다! 침대도 매우 깨끗하고 수건도 매일 갈아줍니다! 수영장은 더 나은 청소가 필요합니다! 나머지는 고마워요!

Я хочу вернуться. До остановки поезда минут 10 пешком. Бесплатные велосипеды. В номере из крана течет минеральная вода. Жаль ,что я на больший срок не осталась

Disappointing experience: poor cleanliness and lack of customer care Unfortunately, my experience at this hotel was very disappointing. During my stay, I found a nail on the bed while I was sleeping. I immediately reported the issue, but the only solution offered was a new bedsheet, without even an apology. The next day, I brought the matter to the attention of the front desk manager, but their reaction was complete indifference, as if nothing had happened. This attitude highlights a serious lack of care for guests. In addition to the poor cleanliness of the room, the handling of the issue was entirely inadequate. I wasn’t asking for anything extraordinary, just a minimum level of attention and professionalism. I do not recommend this hotel to anyone looking for a clean environment and a customer service team that cares about its guests.

I'm regular fan of this hotel. It makes me happy at any time of the year, even in the rainy, chilly winter. My favorite place for a short break, amazing pools, food ( breakfast, dinner), and rooms, renovated, warm, each room has a balcony, bathrobes and slippers available even in economy rooms. The pools are pleasantly warm, one gently heated is suitable for morning swimming, the other is hotter for evening relaxation. There is a pool bar and 2 saunas (dry and steamy) are available. Smiling, helpful staff. I'm not looking for another place. On Saturday evening the hotel treats you with free great buffet food and live music to listen or to dance.

We choose this hotel for the new year because we visit several times this hotel. We love the pools, food and the quite area but not the manners of the reception manager which he was rude to us instead give welcome to his guests.

Excellent hotel. Friendly efficient staff, lovely surroundings. Really relaxing holiday. We return regularly. Everything is maintained to a high standard. Now being able to eat in the Blue bar in the evenings is a bonus.