알카자르 호텔 & 스파

En mi opinión lo mejor fue el desayuno. Nos cambiaron la habitación diciendo que era superior pero la que nosotros teníamos reservada estaba reformada y con ducha, y la que nos dieron no. Y aunque bajamos y explicamos que la reservamos así por la dificultad de no poder usar bañera pero decían que no tenían otra. Por lo tanto un gran punto negativo. Y en cuanto a las instalaciones, decir que tienen piscina exterior, interior...(esta forma parte del spa que hay que abonar y no lo dice en ningún sitio, sino cuando llegas allí. Al ponerlo dentro de las instalaciones como la exterior y no tiene coste, intentaron convencernos que en la web del hotel lo decía pero todos comprobamos que no era cierto). Deberían poner que lleva coste (como otras partes del hotel o actividades) y no captar clientes omitiendo cosas esas.

Todo estupendo. Nada malo que decir. Los empleados muy amables y las instalaciones en muy buenas condiciones. Muy recomendable.

Lovely hotel in a great location, very close to Spanish border. Lots of pretty towns between Monte Gordo and Faro. Hotel staff are wonderful! So helpful and friendly! Rooms are spacious, modern, and comfortable. The food is excellent with lots of choice (meals are buffet style). There is a nice pool with plenty of sunbeds and umbrellas. The pool bar also serves snacks. Public areas of the hotel are tastefully decorated, and there is music in the lounge most nights (music starts at 9.30pm.) Reception staff are particularly friendly. David, Christina, Carlos and Sylvina in particular. Hotel is spotlessly clean. Montegordo is a quiet resort with a very nice beach, restaurants , bars, and shops. The nearby town of Vila Real de Santo Antonio is charming and has superb seafood restaurants. Os Arcos is especially good. We visited Vila Real several times (less than 5 euros by Uber) and one day took the ferry across to Ayamonte in Spain. (Ferry takes 15 minutes, costs 2.50 euros each way, no passport needed). We also visited Tavira, Santa Luzia (great for octopus) and Olhao (famous fish market and seafood restaurants). The waiters in the hotel are all really nice. Special thanks to Jose, Miguel, Tiago, Manuel and Ricardo. We really enjoyed our stay and would return. Recommended for families and all age groups .

Fantastic location. Hotel with several years but renovated and with a lot of comfort. Good quality breakfast and the pool and gym are fantastic. Only one remark regarding human resources management. Some employees seemed sad and oppressed and it was visible that there was pressure from the management. I don't know if it's common practice in Portugal, but nowadays it's unacceptable and spoils the environment.

Came in at 11 got into room right away great sea view room on 5th floor staff very helpful Marie the maid very good weather has been very good until to day 29 th April but going home to morrow great hotel great staff very helpful had trouble with toilet but fixed right away great room food great good resort quite but good great beach good we had no problems with this hotel best hotel in monto gordo in my view

Second stay here, first time in 2018. There have been a few changes since the last stay but nothing major. Positives - • The overall cleanliness of the hotel is very good, rooms are cleaned daily unless you request otherwise. With that being said, some bits of the hotel are a bit dated for example the furniture, but still very clean throughout including the pool area, outside terrace, indoor seating areas, ground floor toilets (which I preferred to my hotel bathroom) • My room was very comfortable with effective air con. 16°c was perfect to come back to after leaving your room for a couple of hours. I had enough space for belongings and clothings. I had a low floor, room 101 which had a massive balcony, it seemed a shame to have so much space with nothing on it, but I did have 2 sun loungers! • The area is nice, very flat less than 10 min walk to the beach which is also kept beautifully clean. There are enough places to eat if you browse Tripadvisor first for recommendations Negatives - • The food was hit-or-miss. Luckily only booked bed & breakfast which was buffet style, I am a fussy eater so although there was plenty of choice I did struggle to eat a full meal given the choices. Snack bar by the pool was a lot better though! • Sun bed reservation should not be allowed, as with any hotel, the massive amount of leaving towels on sun beds was a real shame at this hotel. Some towels were left on beds all day and never claimed, although there are plenty of beds and places to relax yes, there should be a stricter approach to this from staff, especially during August • Minor issue, but the repetitive dance music by the pool was a little bit irritating towards the end of my stay, I can’t speak for others but I found it hard to relax at times because of this, I personally would have preferred no music as the same playlist played all day long (8am-late)