Mary River Motor Inn

We arrived late afternoon and asked if there was availability. We asked to see the room and the lady began to laugh loudly followed by "why do you want to see the room first" I explained that we wished to check it was suitable, was the bed hard etc. . It all seemed to go downhill from there. She showed us the room and when I asked if there was Sky reception as we do in New Zealand she did not appear to know what I was asking. However she showed us the TV channels. I could not see any evidence of tea and coffee facilities (they were in a drawer) so I asked if there was. The lady said she was offended that I was asking these questions! I said it was common to ask to see the room and the reply we got was "not around here!" Now, until a year ago, we owned a popular resort and restaurant in Samoa for 20 years. We are fully acquainted with the needs of guests and we are more than happy to explain the facilities to guests and allow them to check out the accommodation. We personally take the guests to their accommodation. We had not seen the website for Mary River Motor Inn as we had been driving all day so we had called in "cold" . We were very surprised to receive a reception such as this, therefore, I did not want to stay but as we were very tired after a long drive, my husband said we would. The facilities were good and we have no problem with the room. It would have been more friendly and welcoming not to be laughed at and questioned. Customer service in every way is important. I would give this Motor inn more stars but in view of the unfriendly attitude, I cannot.

Clean and spacious motel on the Bruce highway in Gympie ,and the lovely lady at the desk as very helpful and obliging nothing was too much trouble. Gympie is a lovely town to explore would stay here again without a worry. Room was spotless and large with every convenience.