샹그릴라 리조트(Shangri-La Resort)

Our stay was Amazing! We have already booked to go back this summer!

Davina at the outside bar was delightful. The food was amazing. The only complaint is that we were told we couldn’t be sat outside on the patio for dinner because it was full Thursday night. We sat at the outside bar instead which ended up being great with Davina. My complaint is that we were told there were no openings to sit at a table yet for close to 2 hours 4 tables weren’t even used. They had #’s but weren’t used. Some of the “reservations” came at least an hour after us. Other than that we enjoyed our stay.

The facility was beautiful .. the staff was amazing .. one issue we had was the restaurant ran out of food on a Thursday evening .. the hostess sat us explaining that we would be able to order food in under 30 minutes .. but the restaurant closed at 9:00 and we were. It able to order .. they literally stopped taking food orders at a restaurant at 7:00 .. if they would of at least told us they were. It able to serve food before they say is we could of went else where … and this was the only restaurant available to us at the resort .. never have we experienced this.. we had to door dash Arbys.. no explanation or accommodation was made available to us .. disappointing

The resort was amazing, we even go to shoot a nice YouTube video review for our channel while we were there. Will definitely be coming back!

Very enjoyable trip. Hope to return in the summer to make use of the beautiful pool & when the resort is more active to those who are single.

Nice fun family trip. The pool was amazing. Beds were comfortable. Room was not ready till after 530 pm other than that all good. Will return

This property is super quiet this time of the year, the rooms could be upgraded. The toilets need soft close lids and the showers are full of rust around the facets. The rooms are very small, but again super quiet this time of the year.

Our room, the lobby, the restaurant, everything was immaculate & the staff was friendly & welcoming. The mattress was quite firm—a cushioned mattress topper would have made a better night’s sleep. No complaints, but a comment about a goofy component of our stay—the closet only had 1 hanger. I’m certain that had we asked for more we would have received them. My very favorite thing was that there were multiple hooks in the bathroom for our towels, and we rarely get that in newer hotels.

It was odd... This place is really fancy, and the views, everything was really pretty. However, there were maybe 10 people staying at this place the night that we were there. I think they put all of us in adjacent rooms. That shouldn't be a problem, really, except for the fact that walls are super thin. We could hear both neighbors loud and clear, and they were honestly just being conversational. It was incredibly strange. I would likely stay here again, but I may ask to be separated from other people next time.