Hampton by Hilton Kiel

So clean and location is so near central 🫶🏼

Contrary to the information page, toothbrush is not provided. Room is clean and quiet. However, heating is intermittent.

Hotel was in chaos when we arrived. Staffing issue with the room cleaners, only one on duty. The reception area was full of guests waiting for their rooms. We eventually got into ours at 18.30 that night. The reception staff were doing their best to keep the guests happy, They were working really hard and were terribly stressed.. Caroline in particular did an amazing job. Our room, when we got into it, was comfortable and reasonably clean. Location is very good, close to the harbour and station. Breakfast was very busy but there was plenty of choice of food and again the catering staff were working very hard. I had the impression that there are some management issues at the hotel. I felt sorry for the staff that were obviously doing their best but needed more support. Having said that it was a good stay for us and Kiel was an interesting and surprisingly lovely place to visit.

酒店總體環境不錯，前台態度專業、友善，早餐味道尚可，高層的景色很好。我們入住時被告知，所定房型被overbook。正常情況下，其他酒店會給我們升級房型，但這個酒店居然給我們房型降級了。對於一個家庭（2大1小），房間非常的小，房間沒有空間可以打開行李箱。房間內有書桌和椅子，但因為空間不夠，椅子無法完全拉開，因此無法使用。我們連住兩晚，期間保潔居然沒有對房間進行清潔。我們退房當天，還沒退房，還在收拾行李，保潔就敲門想要進來清潔了。感覺酒店管理非常混亂。

Hotel sehr neu und alles sehr sauber. Frühstücksraum ist bei Auslastung beengt, sehr stressig, und nicht so gut belüftet. Insgesamt war unser Aufenthalt aber gut.

Oda çok soğuktu sabah kahvaltı çok sınırlı idi odada saçma sapan ısıtma sistemi var