호텔 콘벤투 도스 카푸소스

Beautiful (but understaffed) place to stay Positives: The rooms (in the 'chimney' wing of the main building) were excellent - spacious and well-maintained. The building has been well and sensitively converted. The swimming pool is great. The dinner menu was pretty good. (We didn't use the spa, but I am sure it is lovely.) Negatives: Too few staff - in the evening, just one person manning both the front desk and acting as waiter for dinner (same scenario at breakfast), and therefore completely rushed (still very polite and professional) The breakfast was pretty unappetising in choice and quality - furthermore, we were asked to select a slot, and when we arrived at the appointed time, a lot of the breakfast items had been finished already (including the fresh items). The overworked morning staff then rushed to replace them. Other observations: Walked into town a couple of hundred metres away, and be aware that a number of places listed on Google Maps had closed down, or the opening hours were wrong (especially in respect of which places close during the lunch hour, and which take bank cards, or cash only).

Front desk clerk not very friendly, she seemed that this was just a job. Didn't show any interest or informative. Check out was awful, the front desk clerk as also doing the breakfast clean up. Had to search for her to be able to check out. Ground could use a bit of TLC.

A lovely hotel in an interesting location. The grounds could be fantastic if time and effort was spent on their I provment.

The building is interesting, for example there is a small cloister. It is well-sited for both the historic town and the spa gardens/ river/ ecovia. As an hotel it is alright, but with a list of "buts" that should not occur in an hotel that claims four stars. The hot water in my room never got above tepid, sometimes was just cold. Reception staff's response was to suggest that l let the taps run for longer, which did not help. Metal furniture in the room looks stylish but is heavy, cold, hard to move and uncomfortable. No room safe. Wooden shutters let in enough light around the edges to wake me up with the dawn. Breakfast was OK, though cereals did not get more interesting than corn flakes. Tables are allocated by room number. Did not feel a place to relax. Staff were unsmiling. Yobbish guests played amplified music and shouted in the swimming pool area which l overlooked.

We got to the hotel early. The woman who was managing the front desk almost throw us out of the property as the check in time was at 3pm. Customary hotels offer to hold the luggage in storage we had to beg her to let us leave the luggage. When we dare to return to the hotel we found Octavio who was the check in clerk, bartender and restaurant server. He was very pleasant and accommodating. ******* needs to note this hotel is in Portugal, no Spain.

I would stay there again, the front service person Ligial was very helpful