Aqi Skanes Resort

My family and I stayed at this hotel for 11 days at the beginning of September. Overall we had a pleasant/enjoyable stay. Highlights: - The entertainment team work really hard to ensure you have a fun stay. Mike was great, so friendly and put 100% effort into his job. Amina, who runs the kids club, was absolutely amazing and my 3 year old nephew adored her. It was emotional when he had to say his goodbyes. She really took care of him. - The beach is lovely, clear waters and beautiful sands. You have everything you need there - restaurant, sandwich corner and a bar. You don’t struggle to get a spot either. - The pools are great. There’s a choice of the main pool where the slides, music and entertainment are. Or there‘s the relax pool which is quiet and a really aesthetic/chilled spot overlooking the beach. Kids can use this pool too but we never found that bothersome. - Aziz who works on reception is lovely, it was great chatting to him, and he went above and beyond for my sister when she had an important query. If you need anything, he will help you. - Staff around the hotel are friendly and work tirelessly to ensure the hotel is clean/tidy. We saw people tidying the pool areas each evening, and first thing in the morning the pools were being scrubbed/prepared. Cleaners come every day and provide fresh towels. - Shisha bar is a cool place to hang out. A wider range of drinks on offer (have to pay for these) but it’s a nice change from the all-inclusive drinks. The man who runs it/served us was very kind. He gave us some incense he had made himself to take home with us on our last night. A lovely gesture. - Balcony view (paid extra for sea view overlooking main pool). Lovely when the sun is setting, the palm trees are gorgeous. Felt peaceful. Cons: - WiFi in the hotel comes and gos. In 11 days we only had connection in our room a handful of times. - Drinks aren’t great and there’s limited choice. We didn’t enjoy any of the cocktails we tried. There’s no squash for children, only orange or lemon juice but it’s unbearably sweet. If you want a coffee in the morning, they have two machines which are terrible. It’s so watered down, lukewarm and barely a cupful. I went to the relax pool bar for my morning coffee which was better. - Photography man is very persistent with you getting family photos taken and will pretty much pester you most days. - Mixed feelings amongst our family about the FOOD, overall it isn’t amazing. There is a wide variety to choose from and we didn’t go hungry, but it did get a bit repetitive, especially the breakfast. We are grateful to the kitchen/waiting staff though who clearly work hard. Essentially the food is probably more of an issue for fussy eaters. - Hotel needs updating in terms of interior decor, it looks a bit tired and dated. Also the broken tiles in the pool should be fixed. - Lots of jellyfish in the sea! They are beautiful to look at but I didn’t feel comfortable swimming due to them. Other th

We had a beautiful clean room in the centre of the hotel and every area of the hotel was clean. The staff work so hard to make your holiday perfect and the service we received was amazing! Entertainment is sometimes a little flat but in all we had a fantastic time and the kids loved every second. We went for a week which we actually wished we had of booked longer. Food is great and they had a different selection every evening and plenty for the kids. 2 adults and 2 children in our group and none of us sick apart from my partner about 6 days after we returned and unable to say if it’s related to the holiday or not. Don’t let bad reviews put you off! It’s not for everyone maybe but if you’re on a budget and looking for a fun getaway then there’s nothing wrong with it. In the restaurant look out for rudi and in the entertainment mosala serving the drinks is amazing