I cannot recommend this hotel. The air conditioning system was out of order for the entire duration of my stay. On the first day, I pointed out the problem of the high temperature in the accommodation to the reception staff. Three times in the afternoon and the same evening, I pointed out that the temperature was not dropping. I was informed that the reception had adjusted the temperature directly, but the heat continued to be unbearable. I would like to point out that no one from the hotel has ever come to check on the situation. Late in the evening, after my request, I was given a fan; the receptionist put the fan on maximum. At night, between the room's heat and the fan's noise, it was impossible to sleep. After a sleepless night, I again reported the situation to the receptionist the following morning. Only then was I informed that there was a problem with the system in the entire hotel, and it would certainly be resolved within the day, which did not occur on the same day or the following days. Above all I would like to underline the lack of communication and attention towards the customer, no hotel staff member was ever kind enough to inform me that the system had not been fixed, and would be in disuse for the days of my stay. I understand that circumstances can be unpredictable, but I feel it is important to share these details so that you can fully understand the inconveniences we faced during our stay.
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