Moffat House

Beautiful hotel, but the food experience was dreadful. Duck was served cold with burnt garnish, cauliflower arrived charred beyond recognition—less “chargrilled,” more cremated. Ordered a gin and tonic, got gin and soda water. No manager on duty, no one to address the issues. Front-of-house staff were doing their absolute best, and I genuinely felt for them. They were let down by a kitchen that seemed to be on autopilot and a management team that had clearly clocked off. For the price and promise of the place, this was far below expectations. Room was excellent—easily the highlight of the stay—but the overall experience left a bitter taste, and not just from the burnt veg. A beautiful hotel deserves better leadership and better food. Right now, it’s style over substance.

A bit of a let down, e food was cold and portions quite small. Serving staff were not on the ball. Sadly an expensive meal and really not what you’d expect. Window peels in the bar/ conservatory area are blown and it was cold. Cheese board is £10 for very small bits of not exciting cheese with crackers that added colour but no Tae and braised grapes.

What an excellent find in Moffat. A fantastic old building with cosy comfortable bar, excellent staff, excellent wine and tremendous food. We had a king size bed which gave us a comfortable sleep. Plenty parking at front, beautiful setting for dinner which overlooks the gardens. The breakfast was fantastic, met by pleasant waiter who looked after us. Haggis for breakfast was great idea and went really well with full Scottish breakfast. We will definitely return in future. Highly recommended!!

A visit to the Moffat House Hotel is a real treat. I always look forward to my visits. It so so beautifully and tastefully decorated, it just feels so luxurious. The staff are always very friendly and accommodating. The food is amazing and very reasonably priced.

Went for lunch today (1st March 25).. had a lovely lunch with great service but it was ruined when a gentleman, whom I presumed was the manager, berated a young staff member in front of the customers. The young man had apparently forgotten to turn the lamps on, wasnt much of an issue as it wasnt evening. Yet we felt the tone and actions of the manager led to a bullying put down for the young man. The gentleman then complained about him to the customers at a large table, whilst the young man had to stand there. We got up and left as it was a unpleasant and unnecessary scene. We also spoke to the young man and told him bullying wasn't acceptable anywhere. Doubt we will revisit, which is a shame as it's a lovely place to visit.

Had lunch today. Fabulous!!! Service, surrounds and food was absolutely FAB. We will definitely be back. Very varied menu. Choice of full meals or light bites. Great value for money. Staff were lovely. Beautifully decorated for Christmas. Well worth a visit.