코트야드 모바일(Courtyard Mobile)

The front desk service was awesome. The first room I was assigned had floor planks sticking up. I was reassigned to another room. The second room had several issues. The toilet was usually small and low. The peek hole cover didn't close. Carpet stains. There was no chairs on the balcony. The desk area was not clean. The refrigerator was not clean.

Overall property was nice. Staff was friendly. The tile floors in the building were slick. Like they had used the wrong cleaning solution on them and a hazard everywhere. I guess I misread when I booked there is no complimentary breakfast or coffee bar. Just a Starbucks stand that never seems to be open.

Upon walking into hotel room, the strong smell of chemical cleaning fluids hit me. Both of us couldn’t breathe and felt effects. I asked for a second room which was far better; cleaner air.

Stayed for a week and was "upgraded" to a suite and the TV in the living room and the bedroom did not work, It was reported to the front desk. The next day the maintenance person came to fix and said it is a common issue at this hotel. He was in the room a majority of the day and could not fix it. I was only offered a different room on the final night of stay. I declined and was told to talk with the front desk before checking out. Upon check out the front desk attendant was too busy on the phone to speak with me, she told me that my receipt would be emailed. I did send an email to the general manager and zero response. I reached out to marriott guest services and they stated someone would reach out to me within 3-5 days and still nothing weeks later. Do not stay here unless it is to just sleep and make sure to not get a room on the highway side as it is very loud.

India Williams at Courtyard by Marriott stands out as a beacon of exceptional hospitality and resourcefulness. From the moment of arrival, her welcoming demeanor sets a tone of warmth and professionalism that is rare to find. India’s ability to maintain an amazing attitude throughout various interactions is not just commendable but infectious, uplifting the spirits of guests and enhancing their overall experience at the hotel.

This appears to be a fairly new hotel. It was clean; rooms were nicely appointed; front desk service was fabulous. Be aware this hotel is right next to the interstate and is quite noisy all hours of the day and night. The bed was also not very comfortable.

I have been here several times back in the past But this is my first time coming here since they remodel and let me tell you the hotel is very clean and look wonderful and they have a very outstanding staff. That’s greeting and very nice. Look forward to coming back.

Fast and easy check in and close to the area we wanted to be in was the best thing.

The service was excellent! The 2 people serving dinner Jessica and Rock were awesome. During the time I was there, they made me feel like I was at home. Veronica and India at the front desk were awesome also. If you ask a question, they answer you and make sure you are satisfied before they go on to the next thing.