모빌 힐크레스트 플라자 근처 호텔

도착하면 벽난로가 있는 로비가 매우 따뜻하고 쾌적한 인상을 줍니다. 호텔 방은 매우 깔끔하고 매우 깨끗합니다. 방은 쾌적하고 밝은 색상입니다. 사진은 좋은 첫인상을 완성합니다. 예를 들어 욕실의 수도꼭지와 같이 매우 고품질의 인상을주는 것들이 있습니다. 나는 휴대 전화를 충전하기 위해 점점 더 자주 램프나 침대 옆에 배치되는 USB 플러그를 놓쳤습니다. 유일하지만 큰 비판의 요점은 아침 식사였습니다. 나는 헛되이 커피 컵을 찾았습니다. 일회용 컵이 다 써진 것을 알 때까지 직원에게 두 번 물어야 했습니다. 커피 아주 좋습니다. 선택은 그다지 크지 않으며 비슷한 호텔보다 훨씬 적습니다. 오렌지 주스는 매우 부정적이었고 아마도 뒷맛이있는 저렴한 제품 일 것입니다. 지금은 흔한 후에는 뜨거운 것이 없고 대신 ”따뜻한” 스크램블 에그만 있습니다. 이것들만 따뜻하지도 않았고, 따뜻하고 차가운 스펙트럼에서 다소 차갑게 계산되어 거의 즐기지 못했습니다. 아침 식사는 별도로 평가할 수 없기 때문에 평가가 무엇인지 생각해야합니다. 아침 식사가없는 호텔 투숙객은 확실히 잘 수용되기 때문입니다.

호텔은 객실과 로비 및 식사 공간 모두에서 매우 편안했습니다. 바쁜 것처럼 보였지만 바닥과 복도는 조용했습니다. 모든 직원은 매우 환영하고 세심합니다. 매일 아침 아침 식사에는 선택할 수있는 다른 선택이 있습니다. 첫 번째로 가든 서빙 세션이 끝나든 음식은 항상 뜨겁고 자주 채워지며 커피는 거의 하루 종일 손에 있습니다.

전형적으로 호텔에 대한 나쁜 리뷰를 남기지 않지만이 홀리데이 인에 머무르는 것에 매우 실망했습니다. 로비와 레스토랑 지역은 좋았습니다. 그러나 엘리베이터와 복도에는 곰팡이 냄새가 나고 답답했습니다. 복도에 공기가 없거나 켜지지 않습니다. 모든 층의 카펫은 얼룩이 묻어 청소해야합니다. 방의 두 개의 헤드 보드가 변색되어 블리치 인 것 같습니다. 침대 중 하나의 시트를 검사 한 후 시트와 베개 상자 중 하나가 얼룩 져있었습니다. 새 시트를 요청해야했습니다. 욕실에는 개미가 있었고 통풍구는 매우 먼지가 많았습니다. 다른 호텔에 갔을 텐데, 그 지역의 모든 호텔이 농구 대회를 위해 그곳에 있었던 것에 따라 예약되었습니다.

훌륭한 호텔입니다. 방은 깨끗했고 샤워는 굉장했습니다. 우리는 도착하기 3시간 전에 전화를 걸어 예약을 했습니다. Jovonni는 훌륭했습니다. 그는 우리가 최고의 가격을 얻었는지 확인했고 우리가 도착했을 때 그는 내 이름을 기억했습니다. 너무 즐겁고 도움이됩니다. 그리고 우리가 체크 아웃했을 때 Chayenne도 굉장했습니다. 아 그리고 조식도 맛있었어요!

I stayed at the Resident Inn Marriott in Mobile Alabama.950 W I-65 Service Rd S.These are pictures from my Room218 Dec23-27,2023 Queen One bedroom Suite.My room looked nothing like the pictures shown online. It was very disappointing.I have several emails from contacting customer service all weekend about the condition of the room. I spoke with the lady at the front desk.She was very unbothered.There was no hot water, water damage on the ceilings, the appliance(stovetop)was broken with missing knobs.The carpet was stained.The dishwasher had the insulation or whatever it was coming out of the sides.The rooms were smelly and dingy.Just not Marriott quality at all.No housekeeping or cleaning done or available during the stay. You had to take your own trash out.The front desk lady told me when I checked in said that she would place a work order and someone would be by the next day. However, there was no truth to that at all, the next evening I went down to inquire, the guy at the front desk said there was no work order and he had no idea what I was talking about.They also slid a letter under our door at some point that said they let their staff off for the holidays.It would have been nice to know upon check in so we were told and we could have found somewhere else to stay. I have never stayed at a hotel where there was minimal to no staff. Terrible experience for a Christmas Holiday weekend. On a positive note and the only positive was the male staff (Marquise) that was very pleasant keeping breakfast stocked. The front desk staff was not concerned at all.When, I checked out,I mentioned the condition of the room and all the guy said was ”Im sorry”.There was nothing he could do because I booked through third party but I could call the General Manager which will be in by9.I spoke with her.She said to send her the pictures to her email and she would go take a look before she leaves for the day.She also said she left her phone at home and she would check the email that I sent with pics included and I did not hear anything else from her.Again, what was advertised online nice and clean is not what I ended up with in person. It was total opposite.The online advertising was very misleading.

객실과 서비스가 정말 좋아요

At 3:19pm 3/25/23, I checked into this hotel with my young son. A young male was the hotel employee on duty. He did my check-in & took my ID & debit card for the room. A few mins later, my son wanted snacks, so he allowed to still 'be in line ahead of others' so I could make my purchases. He took my debit card but didn't give me my receipt but just told me the price $8. He gave me the impression that the $8 was charged to my room. My son & I went upstairs to put our things away & left shortly after for errands & dinner. We came back later to our room for a bit & then I decided to go downstairs to use hotel computers to catch up on the news. To my complete & utter DISGUST & HORROR, the ‘Executive Room’ was filled with boxes & junk, piled high! I went to the desk to speak with same young man on duty who mumbled an apology of the hotel not having any computers. ICYMI: YOU DIDN'T PUT A WARNING ON YOUR HOTEL WEBSITE THAT YOUR COMPUTER ROOM IS ‘UNAVAILABLE.’ Well, I decided to leave because this hotel wasn’t up to my standards. Your site says you have working computers in your Executive room but NOPE. My son & I checked out about 7pm with same young man. I asked him for receipt for my hotel stay & my snack purchases earlier. He did give me a receipt for my stay but said that he couldn’t give me a receipt for my purchase as he’d have to look through ALL of his transactions since then in order to find the $8 charge to my card. I’m not happy. I’m a Hilton honors member & I’m not happy.

We stayed here for three nights. The woman who originally checked to send the first night was very friendly. After that night all we encountered with staff at the front desk who honestly could care less about being there. One girl was always outside smoking and on her phone every time we pulled up to the building. She would go into the building when she saw us coming but that would continue to sit behind the desk on her phone. No acknowledgment at all. How does one person have that much to say? Anyway, the room was decent and average Fairfield. The indoor pool was ice cold no heat at all. And the free breakfast was heated up Frozen sandwiches. Probably would not come here again just for the lack of employee interaction and feelings that they actually cared somebody was there.