컴포트 인 미라마 비치-데스틴

Horrible service! Paid $1300 for about 3 nights and on the first day I checked in they charged an extra $300 to my card. It was not a deposit or cleaning fee. On the first day I checked in and put my luggage in the room to come back hours later to everything gone out of my room. Per front desk worker they thought I left! Who in their right mind would check in and leave immediately leaving all their items?! Then they stated they needed an address on file? They already had prior to check in.. worst experience and they didn’t offer any money back for the inconvenience! Would not recommend staying there

The staff was very inviting and attentive, however; We will never stay here again for the following reasons: dirty carpets, AC in hallways out for our ENTIRE stay (4 days) We asked about it everyday and was told it would be fixed day after day. It was HOT, and as someone with asthma, this was a huge struggle! … we never received room service after we requested it on the second day and every day after. Food options were poor (only pork as a meat option) , the cleaning staff that we did see were leaned over on their carts on their phone for quite some time. To top it off, our bed sheets were dirty Never again!

Tried to cancel this booking 2 hours after it was booked and TERRA HERSELF told me the manager was not in. Interesting she’s the new GM? For 4 days ******* was given the run around about a manager not being onsite and when I finally called again Yash was completely unhelpful. Worst experience ever with this hotel. Will never stay there.

First, We were put on the ground floor by the elevators and told not other rooms were available. Second, toilet in the room was clogged on arrival and was given a dirty plunger to fix myself. Bathroom sink fixture fell off in my hand when I went to wash my hands after plunging the toilet myself. Worst experience I have had at any hotel. Will not be returning.

Dirty/Low breakfast The rooms was dirty holes in the walls ,the tubs was stopped up and dirt from previous vacationers. The second bed fell apart literally the bottom of the bed was laying on the floor. Also the breakfast was no so great if you have kids and what different breakfast option this hotel is not recommended ‼️

The elevator broke down and the hotel was full. Very bad in case of fire. Not fixed over night. Had to drag all the luggage down the stairs. The shining light is your front desk lady. She was amazing and handled it very professionally. She did a great job with all the commotion going on. Fire department and everything!!