아나 프랭크 부티크 호텔

I would have given 5 stars but the stay was made uncomfortable by a xenophobic comment made by the owners. Ms. Ana was kindly explaining to us the things we could do around the city, when we asked her if it was safe to go out at night. She laughed and said that Peruvians don't steal, only Venezuelans do and then asked us "have you had issues with them already?". This is unacceptable behaviour for someone who works in tourism for different reasons: 1. You are setting people up against another group of people, in this case inmogrants and refugees. 2. I doubt Ms. Ana or Mr. Frank know all the Venezuelans in Peru, and while a small group of Venezuelans do steal, kidnap and such (which I'm not denying), the majority of the Venezuelans in Peru and other places are good spirited people who are trying to contribute to the societies they live in while working and keeping out of trouble. 3. Peruvians have also emigrated and faced xenophobia throughout recent history, so I find unbelievable that someone would have so little emphathy and, frankly, lack of education and taste, to make such a comment.

The AF hotel is like a museum inside. Very nice and clean but the owners are not right. I booked a week stay. The room I had has a gap between the door frame and the wall, where I could see the lobby. I was uncomfortable with people in the hall being able to see into my room. There is no heat and no portable heater was available when I told Frank the room was too cold to take a shower. I decided to leave after 1 night. Anne got upset, she yelled and shook her finger at me. Frank charged me for the entire week. Frank signed for my credit card himself . There is something wrong with the owners here. They start out very friendly but quickly turn loud and forceful when they hear something they don’t like.

Everything was out of this world, beautiful, quaint, and amazing. Frank went out of his way to tell us about the sites and help us with everything.

Great place to stay Very nice furniture and very friendly staff!

Muy bueno Muy bien todo.

Encantadora Increíble servicio de ana y Frank