팔라초 파리지 호텔 & 그랜드 스파 - 밀라노

四年前我住過該酒店，印象不錯 這次發生變化 1.早餐前台小姐沒有工作狀態，在酒店高管來之前，早餐廳 4.5 個人聚在一起聊天，收餐盤不及時 2.餐廳供給食物品質也不及當年，作為一萬一晚的酒店是不合格的，與米蘭同等價位酒店比更明顯 3.設備設施老舊，維護沒有跟上 很可惜，是什麼讓一家優秀的酒店變成這樣

房間乾淨，服務好，周邊吃喝購物都很方便，酒店毆式風格，價格雖貴但配得上價值，下次來米蘭會再次選擇此酒店

An elegant and well run hotel located in the heart of Milan, within easy walking distance to the Duomo and the shopping and entertainment districts. After seeing a couple of rooms we settled on a junior suite with a view of an interior courtyard and we were glad we did. What we sacrificed on view we gained in absolute quiet. The decor is more traditional than many Milan hotels but is quite elegant. We found the service throughout the hotel to be excellent. The concierge and bar staff were particularly helpful. We will definitely stay here again.

I was absolutely surprised by the poor service offered by the staff in this 5* hotel. We get into our room late at night due to a flight delay and we found the bedsheets stained. Being late we decide to endure it for one night and raise it in the morning. Moreover, one of the sockets next to the desk did not work, so we had to alternate our devices to charge. The next morning I raise the bedsheets issue at the reception and they immediately send someone to change them: however, the service staff enters into our room without any regard whatsoever of the people in the room and I literally find myself in underwear with the cleaning lady, who carries on unbothered (!!). All of this and we had to pay full price, with no discount at all. Great service for ~€1,500 per night: never again.

We often go to Milan. We are my wife, our Labrador (Nico) and I. It's always like that – if we cannot bring Nico then we go elsewhere. And we always stay at the Palazzo Parigi. Palazzo Parigi is a luxury hotel indeed, and yet they are exceptionally dog-friendly – and it's not superficial. The three of us feel very welcome and actually right at home. The accommodation is spectacularly good; the rooms/suites are spacious and very comfortable. Actually to such a degree that you are looking forward to returning to the hotel after a day of either business or just cozying around in Milan. Palazzo Parigi's food and beverage offerings are great – there's fine dining and also casual food. The entire staff is courteous and personally engaged with the guests, and has an impeccable attention to detail without being artificial. We're going to what we always do – we're coming back again!

Excellent Hotel in every way. Great quiet location Beautiful bedrooms and bathrooms. Delicious food. What really stood out was the staff. Every one I encountered was polite and helpful and could not do enough to make my stay a pleasant one. Far superior to other 5 star hotels I’ve stayed in.