Disappointing and horrible service! We check in here last night and to start off, the hallways are so dark, it’s like a horror movie. Not the kind of hallway you would want for a vacation. The room is not sound proof so we can hear a couple next door fighting for an hour in the morning. Ohhhh and there’s no free coffee, they charge for a coffee and as well as getting our clothes ironed! We called to ask if they can deliver us an iron board since in our stay in Rome & Florence, we had access to it with no issue. Here they charge to iron your clothes and we couldn’t get the iron in our room. For the price they are charging, it’s not worth it!
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