더 플레인 호텔 - 스몰 럭셔리 호텔 오브 더 월드

服務非常好，管家熱情周到，陪同入住介紹房屋設施，服務甚至包括預先放好洗澡水 調好桑拿房温度等等。出行叫車很快，還會提供周邊就餐以及搭乘火車的建議。 房間裝修很有特色，設施齊全，有三個小陽台。入住有手寫歡迎卡片和起泡酒，小糖果。 可惜游泳池還沒建好。

Шикарный, стильный и очень уютный бутик отель))) приехали с супругом и нашими милыми бульдогами, были очень довольны))) прекрасный персонал, вкусная кухня!!! Обязательно вернемся еще ❤️❤️❤️

My experience at this hotel was truly outstanding. From the moment I arrived, I was warmly welcomed by the receptionist « STEFANO » who went above and beyond to make sure everything was perfect. Their kindness, attention to detail, and professionalism were exceptional. The hotel itself is beautiful, spotless, and perfectly located. I will definitely come back and highly recommend this place to anyone looking for an unforgettable stay! Anthony. B & Slavica

Sono appena tornato da un soggiorno al The Plein Hotel e... wow! La mia camera era incredibile – davvero da provare. Un design pazzesco, originale, elegante ma con personalità. Il servizio è stato impeccabile fin dal primo momento. Lo staff del front desk è di una gentilezza rara, sempre sorridenti e pronti ad aiutare. Mi sono sentito super coccolato, come in un vero 5 stelle lusso. Grazie al servizio concierge ho potuto organizzare un sacco di attività e anche il transfer per l’aeroporto, tutto in modo super semplice. Insomma, se siete a Milano e cercate un posto speciale dove dormire… The Plein è assolutamente da provare!

My recent stay at The Plein Hotel in Milan was severely tarnished by a completely unacceptable incident upon my departure this morning. As a guest who chose this supposedly luxurious establishment, I was appalled by the taxi service they carelessly arranged for me to the train station. The driver, who arrived promptly after being booked by the hotel, immediately announced his card machine was “not working” after departing. Despite us stating we had no cash, he insisted on taking us to two separate ATMs because the first one supposedly didn't work. Alarmingly, he did not use the meter at all during the entire journey. This predatory individual then audaciously claimed the "maximum fare" would be €20, which we were forced to withdraw. Upon arrival at the train station, he pocketed the full €20 and refused to give us any change whatsoever. This felt like a blatant scam, especially considering that just the previous day, I took four separate taxi rides throughout Milan, and all of them accepted card payments without any issue and used their meters correctly. Furthermore, this scam taxi ride, the shortest of all the trips I took at a mere five minutes, cost me an outrageous €20. This was a stark and infuriating contrast to what I know is the normal and honest taxi service in Milan. The fact that this five-star hotel booked such an unscrupulous driver raises serious questions about their standards and who they choose to associate with. Were they complicit in this daylight robbery? This experience left a deeply sour taste in my mouth regarding my stay at The Plein Hotel. I have since attempted to contact the hotel to address this issue but have received no response whatsoever, further highlighting their lack of care for guest experience. If I had the chance to do it again, I would unequivocally book a taxi through a reputable taxi app myself rather than trusting this hotel to arrange reliable transportation. Potential guests should be warned that even a hotel claiming five-star status might subject you to such fraudulent practices by the services they recommend or arrange, and seemingly doesn't even bother to respond to complaints. I strongly advise caution if relying on The Plein Hotel for transportation. This was a truly disappointing and infuriating end to my visit.

Locale perfetto per una serata indimenticabile tra con amici , personale top e location unica! Cocktail buoni e prezzi nella norma per un locale di lusso di questo genere! Torneremo sicuramente! Cibo buono , da provare assolutamente il ristorante giapponese