호텔 미콜라이키 레저 & 스파 - 데스티고 호텔스

Very nice impressions: nice hotel, beautifully located, spacious rooms, view of the lake, friendly service, delicious breakfasts. There is also a swimming pool and saunas. You can really relax.

What a disappointment! The hotel has 5-stars but it’s worth a maximum of 3. Even some 3-stars hotels are way better… The hotel sees itself as a “luxury” spot. But the luxury is far from present. The only magnificent that the hotel offers is the location and the view. The negatives: * There is no coffee machine (nespresso or similar) in the “premium” room. The hotel told us, that this is only for the appartement-rooms. * Fitness or gym is suited for 2 people max. It’s far from well equipped and to call that a gym is really offending. It’s more like a place where you can do some exercises on your own. GOOD TO KNOW: it opens from 9-21, but it has to be opened by the staff, you can’t enter by yourself. * We didn’t received any bathroom amenities, and the products in the shower were of low quality. * The room is outdated. * Our shower was broken - it was coming out of the wall. Terrible. * The breakfast is great, but there are no fresh squeezed juices * Breakfast roomservice: extra charging of something that already was included (juice) + no pepper/salt * THE STAFF is more than unfriendly, they are rude and are not eager to help. We felt awkward when saying that our shower was broken. The pluses: * There is an ironingboard and an iron in the room. * the view is amazing and calming. * We received a bottle of red wine: very nice gesture! * Airconditioning: quiet and good working! * The beds are comfortable, but the hotel offers ONLY single beds - you can put them together to create a “double bed effect”. We are not planning to go back to the hotel or recommend it to any of our friends. There are so much better options compared to other hotels is the Mazurien area (price-quality).