Quality Suites Midland North Loop 250

住的挺安靜

The Staff was friendly, the Breakfast was Mid, there was an "out of order" sign (got the impression that it had been there awhile) on the Juice dispenser. For hot items all they offered was scrambled eggs and sausage, standard waffle maker, no fruit, and a selection of packaged Muffins, cereal, and Yogurt. The room was shabby, Paint chipping in Corners, most of the "leather" on the desk chair was Peeled off and the mattresses were Spring Mattresses that were really wobbly and uncomfortable. but the worst part was the pool, the water was Green and there was letteral bags Of trash floating in the hot tub. the area was filthy cracks in the cement and the chairs were damaged. it was completely unusable. i have a photo of this but so far there is no way to add it to the review. I have family in midland and we will be traveling there often, this was the closest mid range hotel to them I'm disappointed with what we paid for this 2 night stay. We will be staying elsewhere next trip.

The bathroom was not clean (mold growing along grout - black - not something you should see if the place is being cleaned daily. There is plexi glass between you and staff. The receptionist spoke quietly and I had to constantly ask her to repeat herself which was greeted with the same response - no smile - no feeling welcome - no increase in volume. Felt like she hated her job and didn't want to be there. Many times I passed reception and no one was there - sometimes there was a sign saying staff was away and provided a number to call which I had to use to get the wifi password. Would have been easier if staff had pointed it out to me since it was stapled in the room key holder which I realized as I was leaving. Passed by when she had a colleague standing there and they were having a lively discussion so it appears she could speak louder. Doubt there has been any accessibility training done with staff to understand that clients may have a hearing deficiency or other challenges. Breakfast was actually very tasty and the staff in the kitchen were extremely helpful and very nice. Parking was easy and beds were comfortable. My opinion - Management needs to do a better job of supporting and training staff at front counter.

Hotel was very dated. Tile in bathroom was missing. One part of entry of the restroom was sinking. Front entry area carpet was like from the 70’s. Definitely needs updating!!!

Adequate The personnel were professional and friendly; responsive to our requests. The hotel itself is a bit worn, but clean. The bed was comfy, the pillows were okay. The breakfast was plentiful; however, there was no drinking water available, nor was there water in the work out room dispenser. We purchased bottled water to meet our needs. In summary, I’d rate it at 7 of 10.

A Few Problems Just a couple of problems. The hair dryer didn't work and there was no extra one available. The lady at the desk said she would get it switched out from another room by maintenance. Needless to say, that didn't happen. I had to buy one at a store to use. Also, some channels on the TV were only in Spanish when they should have been in English. Couldn't get them changed. Very irritating. Otherwise, not a real bad stay.