Hôtel Mercure Figeac Viguier du Roy

One of a kind hotel with a perfect location in historic district. The quarters themselves are just exceptional both out and in, and the modern decor is well suited to high ceilings. Service level is good overall with reactive management to little glitches. The one dysfunctional part of our experience was breakfast. Room is too small and the floor layout management in great need of improvement.. lines at coffee machine just one example. Availability of items such as butter or croissant inconsistent ..hot milk bottled thermos a disaster as mostly out anytime you get up to look for some. Spent more time up chasing products than eating. A no plastic hôtel with a refill able glass bottle in room offering unlimited supply of sparkling or flat water in bar.

This is quite unexpected for a Mercure - the tastefully designed conversion of a heritage property. Access is a bit of a challenge through narrow streets - but drivers in the old town seem to wait remarkably patiently as you unload the car on arrival, before you head off in search of their private car park. Full instructions are provided at reception to help you get there, and then it's just a few minutes walk back to the hotel down/up a narrow walkway. Well worth the effort, as parking in town would otherwise be difficult. The hotel itself reminded us a bit of a Spanish Parador - historic interior modified carefully to accommodate a handful of guest rooms of different shapes and sizes, with lifts and all the modern amenities you'd expect. Very comfortable indeed. Dinner was served outside in the internal courtyard. Very pleasant altogether, although the menus (of predictable quality) are not inexpensive. A separate breakfast room served an excellent buffet breakfast with multiple options. Quite an eye-opener! Firmly recommended and good value, if it's within your budget.