레지던스 인 바이 메리어트 마이애미 비치 서프사이드(Residence Inn Miami Beach Surfside)

We thoroughly enjoyed our room and thought the staff and location were great. We didn’t care for the extra fees or the fact that we wanted the bar to open later than 9 PM. The shower was also very slow to drain. Otherwise, great stay. Would recommend this stay for people going to North Miami.

舒服的酒店

Excelente

I liked that the hotel was close to the beach and also very close to restaurants in the area. Also, the staff was helpful and courteous. I disliked the excessive fee for parking each night: over $40 (including tax).

To our amazement our room did not have a chair or table that could be used for writing, computer or enjoying food.Staff totally flippant and unwilling to provide such ."it was our fault,we should have known that the room doesn't have these" Multiple correspondence with Marriott resulted in every assurance that the matter would be corrected, though it was never addressed by the hotel staff..we were lectured but not satisfied lol

Bedroom tv drawer was not secured to wall. Drawer flipped over and almost crushes my littler kid. I asked staff to correct safety issue to prevent accidents with future guests.

Great room with spacious bathroom. Walking distance to the beach and to bal harbour mall. There is also a Publix supermarket nearby. Friendly staff.

I would not stay here again for several reasons: the sofa bed was very uncomfortable, the sofa was also uncomfortable to sit on, they were understaffed with housekeeping & front desk, the loud construction made the lobby area miserable, and there were many fees added on to the nightly rate ($50 per day pet fee, $38 per day parking fee, $30 per day resort fee). The shower was only partially enclosed so water sprayed out to the floor and on the bathroom wall. There was already water damage on the wall near the shower. And when I requested extra towels on 2 separate days, it took several hours to get the towels. On the bright side, the location was excellent with a 2 minute walk to a beautiful beach, 2 minute walk to the community center which included water slides & lap swimming, and 5 minute walk to Publix market.

5 rooms in 3 nights. The first had water coming from underneath. All wet and I almost slipped. They changed the room for a new one and one window was broken. The third room, the air conditioning stopped working. They moved us to a fourth room. The air conditioning was broken also. Finally and for the mas night and after 4 rooms, everything was ok, but no chance to have a late check out