Global Luxury Suites Miami Worldcenter

This property has all the makings to be a wonderful ApartHotel accommodations. It’s not to my standard as far as cleanliness, once you check in you’re pretty much on your own, no one is checking in to see if you need anything or how your stay is going. You also need to replenish your own cleaning supplies, toilet paper, paper towel and if you need to wash your sheets or towels, you’ll have to do that yourself. And you’ll need to buy laundry detergent. The door does not close just by shutting it when you’re exiting, you have to scan your key card one to two times and check the handle to make sure that it locks securely. I learned this after leaving the door open for a full day and returning to discover this. Luckily, nothing happened as it is a relatively safe building however, you never know when there could be a rogue element at play. There is access to the parking garage on the very floor that you’re staying on and it would be so convenient to just park there and access your floor from there however, there is no instructions to do so nor access provided so You have to take the long way to and from your car if you have a Car Rental in the public parking garage. From a product development and quality standpoint, the apartments should be deep, cleaned and very sanitary. That will go a very long way for guest satisfaction. Also the Internet connection Was Shoddy

Average experience Stayed there with my family for 4 nights. Building quality is pretty good overall and location is decent as well. However the apt is not well maintained. Firstly the apt wasnt fully cleaned when we checked in. There were long hair all over the bathroom and one bedroom floor. The beds were uncomfortable and very lightweight. Air-conditioning in one of the bedrooms didnt work. I called several times before someone picked up and acknowledged the complaint. They did send someone but the person couldnt figure out the reason. He just cleaned up the airducts. By the way airducts were very dirty as if no one cleaned them for a year. Checkin and checkout were smooth. The experience would be much better if people managing the property keep a close watch on maintenence and cleaning crew.