더 머큐리 호텔(Mercury Apart Hotel)

Le personnel très accueillant très serviable, cependant la vétusté et la propreté de l’hôtel laissent à désirer . Nous avons demandé à changé de chambre le premier soir car la première n’était pas très propre. Le responsable de l’hôtel très aimable, nous a tout de suite trouvé une chambre plus satisfaisante mais pas du standing que j’avais commandé. Dans l’ensemble c’était passable.

고객 서비스는 끔찍합니다. 수건을 제공해달라고 요청했을 때. 그들은 먼저 그것을 받지 못한 후 방으로 보내겠다고 말했고 밤새 보안 직원과 처리해야 했으며 그는 우리에게 요청한 방에 고객을 체크인하는 방법조차 모릅니다. 벨을 눌러도 아무도 응답하지 않았다.

호텔은 아니고 아파트단지였는데 건물 곳곳이 쓰레기로 지저분하고 수영장도 더럽고 청소를 자주 안하는 것 같아서 실제로 들어갈 수가 없습니다. 사이트의 사진에는 아무것도 아닌 것 같습니다.

이전 손님이 냉장고에 음식을 남겨 두었습니다. 샤워실에 수건이 없었어요. 침대 린넨은 냄새가 났고 그다지 깨끗하지 않았습니다. 하우스키핑 직원이 시트를 교체해야 했습니다. 바로 아래층에 나이트클럽이 있어서 잠을 잘 수 없습니다.

You get what you pay for. First night, air conditioning didn’t work. The air conditioning was dripping and leaking from the bathroom ceiling because the “coils were frozen”. Hole in the bathroom ceiling. The TV didn’t work. No channels, no antenna, no apps. The best part of the property are the pool/jacuzzi and location.

We stayed in a studio that could use some updating. We noticed other rooms had been remodeled but ours was not. If you have trouble stepping into a high bathtub this room would not work for you as the shower was in a jet tub. No curtain so water all over the floor. The bed was comfortable as it was a memory foam mattress. Couldn’t figure out the tv’s. Kitchen and living room area were nice and spacious. Windows are thin and we had a cocktail bar under us where we could hear every conversation for people hanging outside on the sidewalk/street. Not quiet! Great communication with the hotel staff. Each door has their own code keypad so it was easy to enter when we arrived after midnight. Good location and could walk to most areas.

I stayed for 7 days during the time I stayed, they didn't clean one day, they didn't change the towels or the sheets, I asked them to clean and they said they wouldn't have time.

Bathroom door was not working, TV remote control missing, no ice, no supplies. Poor service and no bed sheets for sofa bed. No one able to help.

Dirty, run down, no towels in room, door hanging off hinges, grimy walls, stained furniture, couch so hard it hurt my butt sitting down, couch "leather" peeling, dirty walls, dirty appliances, light not working in toilet room. The list goes on. Horrid place.