푸그 세알 알란 포(Pug Seal Polanco Allan Poe)

This is an outstanding boutique hotel in the heart of Polanco which is a nice upscale neighborhood. The property is a very elegant old mansion that was converted into a very nice hotel. The breakfast alone which is included is worth the stay. The staff is extremely friendly and helpful. Highly recommended.

If you ask me, the best in this hotel is hospitality. Not only staff, but also customers .

My go to place to stay in Mexico. Centrally located in the middle of everything I like in Polanco

Beautiful property. Location was wonderful and safe. Breakfast was great and they will also make you a customized breakfast if you like. The staff was so friendly. The rooms were spacious and the decor was great. This is the best hotel I have ever stayed at! Will definitely recommend this place to friends and family.

Wonderful, wonderful small boutique hotel. Really love it!!!!

This was my second time at Pugseal. It is my absolute favorite place to stay in Mexico City. Gorgeous hotel, delicious breakfast, wonderful smelling eco products and such friendly staff. Special shout out to Giovanna, Enyar and Israel! They helped me organize a work meeting and I booked a massage that was also top notch. Can’t wait to come back!

For over 200 dollars a night (I guess it was an amazing deal) my daughter and I got to stay in a room without a window, the only natural light source was from a glass door, which opened to the staircase, where everyone walked all the time. My mom got the same room set up. In my room electrical circuits were messed up (room 14) and I could only use an outlet to charge my phone when the main lights were on. The pillows were AWFUL. I could not use any of them and had to make my own pillow out of a bathrobe, stuffing it inside a pillow case. The only real "amenity" in this place is their "gourmet breakfast" which really is an overrated selection of the same basic food: eggs and beans, prepared in an OK manner. Places outside of the hotel had AMAZING breakfast. The smell of the entrance way and in the cafeteria is of some kind of cleaning substance, very strong and overpowering. Had I known, I would have rented a B&B for the same price. The area is very nice. I definitely would NOT return to this hotel.

Overall it’s a very pretty property with very accommodating and friendly staff. There were several cons though: 1. They had this very perfumey smell throughout the hotel and if you are sensitive to smells, this maybe an issue for you. 2. Some rooms do not have windows that face outdoors, instead they face into the hotel stairs. 3. Breakfast and coffee is included but it’s just decent. If you really want amazing breakfast I would go out to the local restaurants. Overall the staff are wonderful but I wish I knew the above before I booked.

Great property and high level service. Upgraded room was offered on arrival.