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Nos dejaron una noche con la puerta abierta no tenían el código no hay aire ni ventilador se les pidió y los que están a cargo no saben nada y mucho calor y la tv sin canales solo puedes ver YouTube y abres la ventana por el calor y te llenas de moscos ruido y gente ebria a media noche mucho ruido nada que ver y lo podría solucionar el aire pero pues no hay

The room is nice and clean. The problem with this unit is the building. Is a 4 floor apartment and not elevator. The high room number you get the highest floor you gonna go up. Plus no AC in room and the only fan is speed broken. Just make sure you know the details before you ge it.

The room did not match the description. It was an inside room, with only one window to the stairs. No ventilation at all, only a fan. The room was super dark, forced you to have the lights on. Since it’s an inside room, the room was extremely hot. Additionally, there is not a 24 hours front desk as advertised, only a security guard. The door bell did not work and it took about 25 minutes to the guard to open the door during the night time, even if you could see her, she did not listen the door bell. Lastly, it gives a very bad impression to look at the security guard sleeping overnight, on the floor by the entrance under the stairs.

A little bad smell in the bathroom

Perfect location to explore Mexico City Casa Raffaello is located in the heart of Zona Rosa within walking distance to excellent restaurants, bars, stores, and anything you may need to enjoy Mexico City; the hotel itself has an excellent Italian restaurant.