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This was by far the worst hotel we stayed at in Mexico - and mind you, quality is abysmally low in Mexico in general. Rooms are terribly noisy, especially the ones facing the street. There is even one room at street level, people can look into your bathroom if you don’t have the curtains up! Staff does not speak any english - not even a couple if words - and I am talking about young ladies and men. Thankfully we spoke Spanish but the level of service was no better. We requested a passepartout as we left our keys in the room, and we said we were a bit late for dinne - the lady at the reception gave all the passepartout keys to her son (4yo) and told him to search for it: a kid, slow and clumsy. We asked her if she was in her right mind and she was like “oh I am sorry I wanted him to play” are you kidding me or what?! Rooms were quite old and run down, no wardrobe, bathroom had various broken parts (sink, shower, wc). The morning after (a totally sleepless night) we left as soon as we could.

The hotel is at the heart of Merida, you can walk everywhere and find food food. The rooms are fine, you have everything to rest. I got a room with the windows facing to the street and it was noisy but it didn’t bother me.

I booked this property trusting the images but once arrived property and rooms are in poor conditions. Bathrooms smell and rooms do not have windows giving you the feeling you are in box. Parking is across the street and is open only from 7am to 12pm. Since the parking is public you have to pay $20 pesos x hour out of your allowance or included in your rate only from 8pm to 8am. Location is convenient, right in Merida downtown.

Very clean and great location at an affordable rate. The only downside is parking is only included for 22 hours a day which makes no sense. If you have a car I ado not recommend. They did tell me at check in but a discount of parking is better than none.

Es una propiedad que se ve vieja, las fotos publicadas no coinciden con el estado actual de las habitaciones. Tardaron una hora en poder darme la habitación porque no tenian llave de acceso

Me encantó todo, excelente atención y amabilidad, todo lo importante muy cerca a pié, lugar cómodo y agradable, gracias