햄프턴 인 멤피스-월넛 그로브/뱁티스트 이스트

Great location. Service wasn’t the best! Several guest were complaining, but maybe just a bad day!

Great for what we needed. Great for what we needed. Good clean hotel by the Semmes Murphy clinic. Felt safe in the area. Desk clerk was super nice. Room was clean. Bed was fair. Husband grabbed breakfast before we had to be at hospital. All in all it was a good stay and very good for anyone that has to be in area for hospital procedures.

Upon arrival nobody was at desk and none appeared for over 10 minutes. Personality was indifferent and it even felt borderline hostile. She did not offer the direction to the elevators and there was no sign on the wall to indicate it was around several corners. The room had mismatched lights on night stands. One night stand had was broken with no drawer. The bathroom was nice on first impression but it corners and sides under the sink counter was filthy and thick dust on the piping. We were there 3 days and 4 nights and was never offered clean towels, toilet paper or emptied the trash. We didn’t expect bed changing or vacuuming of the room, but basic necessities were important. Morning breakfast was typical hotel fare. This hotel is the closest to a major hospital and so the basic Hampton Inn quality seems very important, at least to us.

100 dollars deposit pool closed breakfast was awesome nice room had to ask for refrigerator and microwave

Hampton-Not Really Sleep was comfortable, however there was some room issues. The sink in the bathroom barely drained? Stains underneath the sink that looked like blood, unclean trash can. We chose this location for the pool amenity, however the pool was closed. That was very disappointing. The breakfast was not up to the standard I have experienced in the last at Hamptons, as well as the service. It is best to retrain or look at other Hamptons to help with your service and customer experience. The rooms bathroom ceiling was peeling off and our TV remote did not work for input switches which affected our entertainment. Maybe adding a channel menu in the rooms and switching to remotes that work for your rooms

We had a great time but all the money we spent and the swimming pool wasn't open, for the kids. I will not be coming back.