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크라운 타워 멜버른
4.5/5156생생 리뷰

크라운 타워 멜버른

중심업무지구 사우스뱅크|오스트레일리안 헬레닉 메모리얼까지 거리: 1.28km
I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

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인터컨티넨탈 멜버른 더 리알토
4.2/5135생생 리뷰

인터컨티넨탈 멜버른 더 리알토

중심업무지구 멜버른|오스트레일리안 헬레닉 메모리얼까지 거리: 1.66km
Stayed here as a Diamond Ambassador in an iconic suite - Check in experience was great, warm welcome, benefits acknowledged and welcome drink provided. Amazing room, ridiculous amount of space, comfortable bed, great little office/working area. Unfortunately, the general level of service/care factor is lacking especially when staying in a room costing over 1k a night! One of my complimentary water bottles was open/used and about half empty, yuck. Later that day I wanted to use my $25 credit on the minibar 200ml bottle of gin (which is listed as inclusive of 4 mixers). Gin was missing from the mini bar I couldn't find it. Called down to reception to ask if it was by request, they assured me it should be there and would send someone up. Waited 2 hours and no one came which frustrated me as I was waiting so called down again and was assured someone was on the way. Someone did arrive with a huge bag full of everything except the gin. When questioned didn't seem to know what I was talking about, I had to point to it on the minibar menu and was met with a very confused expression, he left. Then about 30 minutes later a different person arrives with the gin bottle, success. However upon checkout there were a bunch of mini bar items charged which I hadn't consumed, and in fact were not even missing. I hate having to have that conversation but after only 3 words they were ”happy to remove them” which makes me think this isn't an uncommon occurrence. I later noticed that the mixers were charged as well where as they should have been included with the gin purchase cost, but I couldn't be bothered wasting my time to try and sort it out. Club lounge service was attentive but did fill up and get quite busy in the evenings however my drink was always topped up and the staff there were friendly and engaging. Temperature control seems non-existent in the room and I'm convinced it makes no difference what you set it to. I had my do not disturb on until mid morning, so as I was leaving for the day dropped by reception and said I may have missed housekeeping and could they have someone make up the room. Arrived back a few hours later and it hadn't been done. All up a real mixed bag here, but can't help feel my simple requests were a bother and inconvenience.

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오스트레일리안 헬레닉 메모리얼 주변 호텔을 찾고 계시나요? 객실 요금과 리뷰를 비교하고 마음에 쏙 드는 호텔을 예약하세요.
세인트 도메인
3.9/546생생 리뷰
중심업무지구
The place has amazing service with a beautiful room to stay in! The staff were not only friendly but were so happy to help us with any enquires we had about our stay. A beautiful room with a large balcony of an amazing view of the city! Located in a quite area but central to everything and easily accessible transportation and parking!
퀘스트 온 도르카스
4.3/542생생 리뷰
중심업무지구
위치는 도시에 없지만 도시와 매우 가까우며 왕립 식물원에서 멀지 않은 곳에 있으며 호텔은 건강하고 서비스는 매우 좋습니다.
시즌스 보타닉 가든스
4.1/5104생생 리뷰
중심업무지구
주변 환경은 매우 좋은데 시내와 거리가 좀 있습니다. 주말에는 방 청소가 없습니다. 뛰어오라고 알려주는 문 틈에서 종이가 걸려요. 청소 여부를 알려주려면 프론트 데스크를 청소해야 합니다. 방이 넓고 직접 요리할 수 있는 주방이 있고, 창문이 열리지 않는 단점이 있습니다.
퀘스트 사우스뱅크
4.2/555생생 리뷰
중심업무지구
convenient, comfortable and good value for money. good local facilities, amenities and restaurants/food outlets. close to the city with easy access to the tram. apartment was spacious and well appointed. really wanted for nothing and would suit a small family or 2 couples with ease.
만트라 사우스뱅크 멜버른
4.1/5102생생 리뷰
중심업무지구
호텔 위치가 매우 좋습니다. 유레카 빌딩에서 주립 미술관 및 왕립 식물원까지는 도보로 단 5분이 소요됩니다. 10분을 넘지 않습니다. 우리는 편리한 호텔로 유레카 빌딩에 가기로 결정했습니다. 저녁 경험의 유일한 결함은 가격이 약간 높지만 여전히 수용 가능하다는 것입니다.
홀리데이 인 익스프레스 멜버른 사우스뱅크, IHG 호텔
4.4/5110생생 리뷰
중심업무지구
1 박 숙박 완벽한 위치 플린더스 역 크라운까지 도보로 5 분. 길 건너편에 7-11. 홀리데이 인 익스프레스는 항상 매우 혁신적인 객실입니다. 펌프 병의 모든 편의 시설이 완비 된 욕실 이상적입니다. 빠른 체크인과 친절한 직원. 무료 아침 식사는 훌륭했습니다. 씨리얼 토스트 라떼 주스 스크램블 에그 소시지 해시 브라운 베이컨. 10 명 중 10 명

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