버킨 인터내셔널 호텔

Avoid Hotel Birkin International if you expect true 5-star standards. My stay was full of disappointments that clearly show this hotel is not worth the price. The lifts are painfully slow, often taking up to 10 minutes and stopping at every floor. Room service was just as inefficient, taking 40 minutes for simple requests, while basic amenities were poorly handled — half-empty body wash, only one toilet roll, and repeated requests (over five times) just to get bottled water. Even the bottles themselves were of such bad quality that many couldn’t be opened. Breakfast was another letdown. There weren’t enough bowls and mugs, guests were split into a banquet hall to share tables with strangers, and the food was neither well-presented nor refilled on time. Service across the board was unprofessional. There is 1 night receptionist refused to help with a wine request, while QR customer service later resolved it, showing poor training. To make matters worse, I even found a cockroach on the balcony at night. For a hotel that claims 5 stars, Birkin delivers far below expectations in service, facilities, and cleanliness. Until serious improvements are made, travelers are better off looking elsewhere for a true 5-star experience.

優點：酒店是新建的，都很新，房間簡約大氣，有陽台，可以看到馬六甲海峽。游泳池很好，可以看日落。九百多的價格，值得在泳池的日落上，如果下雨天或陰天，看不到日落的話，這價格就不值得住了。 缺點：1、最大的缺點在入住服務上，訂單上包含了旅遊税10RB（馬幣），入住的時候又讓交，打攜程投訴，溝通交流一個小時後不需要交了。誰知道，退房的時候又要求交這個10RB的旅遊税才能退房！錢是不多，但是，這個費用交過了為什麼總是讓交！一直在浪費時間！2、附近沒有什麼好吃好玩的，比較偏，要去景點和中心區必須打車（自駕租車的可以忽略） 如果不是因為那個游泳池的日落比較好看，估計沒有什麼值得訂這裏住了！

Love the pool view n room view too much coz i love the sea. The check in process so smooth. Overall, worth stay.

Luxury hotel tucked in a quiet area of Malacca with seafront views. 15 mins walk to the beach with small foodstalls around. Friendly and accommodating hotel staff. Overall a great experience.

New and clean hotel with EV charging stations. Hotel room is facing the sea, room has big beds for families. Highly recommended if don't mind driving a bit further for food and stuffs.

Nice trip ! Comfortable room and nice view! All staff is so friendly! Room very clean! Will come back when i go melaka !