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The most quaint, laid back but luxury hotel. I’m a regular here, and can’t help but to keep coming back! Lots of little improvements too, they have a new pool now on top of the Nordic hot tub and sauna. The service is incredible, and has only got better year on year. And for the food you do not need to leave the hotel it’s so good…

We spent 6 days @ Alpaga and overall had a very good stay. I will start with the positives; - Nice reception from Manon and team - Nice environment and views on the Mont Blanc - Nice breakfast and dinner (twice) - Professional team at breakfast and dinner - Very kind and professional bar man - Cosy mountain chalet style hotel Negatives; - E-mail communication before arrival problematic (I asked for a room far from the restaurant and top floor) - unfortunately we got a room just on top of the restaurant and on the first floor. It was very noisy at some times - you could also hear the set-up of the breakfast room early morning. I would also recommend to install some sophisticated coffee machines (i.e Nespresso or Franke) - this would allow the waiters to breathe a bit. - Before arrival I asked if the hotel had individual airco in the rooms. I was told that it was the case (Chloé Poncet). Unfortunately it was not. Only a few rooms do but were not available. - We moved rooms after day 3 - no noise from the restaurant but unfortunately some from the cars and deliveries. - The new pool is extremely small and the amount of lounge chairs (especially in the weekends) available is too low. People had to sit in the grass. This should be fixed. - The indoor pool is small and most of the time used by small children I recommend the hotel but make sure you ask for a quiet room ps: the "chambres deluxe" are small

We booked last minute and this was only hotel listed as 5 star that was available. Rooms are cozy and food is great. However a few big negatives: - Far from town and shuttle service very unreliable - Staff is fine but clearly not 5 star level - Rooms are fine for family but not what we are used to in 5 star hotels

This was our 7th time at the Alpaga Hotel in Megeve and the experience was excellent as always. The service from Maxime and the team was first class, they could not do enough for us. We look forward to returning to Megeve and L'Alpaga next year.

Really disappointing stay which was meant to be a special holiday for a birthday. Although aesthetically a really beautiful place that has been really well finished, and a couple of really good members of staff, we largely found some of the service and staff to really let this hotel down. Sadly I won't be returning, and wouldn't be classing this as a 5 star hotel for the experience we had.

We've eaten at a number of restaurants with Michelin stars but there is a real point of difference with the food here. The staff are very friendly and helpful and made great efforts to explain the complex dishes to us in English. We're not of the Instagram generation but even I wanted to take a photo of the desert it was so intricate. We had a smaller room but the storage space was very well engineered which meant it was far superior to larger rooms we've stayed in elsewhere. A shout out to the barman who likes to experiment with infusions which means the drinks are as interesting as the food. The only down side was the run in with what I assume was the marketing team who had no issue with inconveniencing staff and guests alike. I took exception to them ruining afternoon tea and one of them laughed in my face. At that point words were exchanged and expectations were reset. The pair of prententious ****** running the show were put back in their box. Only the photographer had any manners I apologise for any unease he felt. I'm unsure how the marketing team reconcile trying to attract customers while being rude to the ones they already have. They thought they ran the place when in fact they're second fiddle to hardworking staff who provide the service. Marketing staff do not provide a 5 star service the waiters, housekeeping and others provide the experience.