컴포트 인 매튜 / 샬럿(Comfort Inn Matthews / Charlotte)

My recent stay at Comfort Inn Matthews was fairly average. While the location proved convenient, nestled within easy reach of local attractions, the overall experience didn't quite meet my expectations. The room, although clean, felt slightly dated in terms of decor and amenities. The staff, though polite, didn't go above and beyond, which left a bit to be desired in terms of hospitality. The complimentary breakfast was a nice touch, but the options were somewhat limited and repetitive. While it served the basic needs for accommodation, it lacked the memorable aspects that would inspire a return visit. This hotel could benefit from some updates and enhanced customer service efforts to truly stand out.

Toilet and shower area is small, but the room was large. Breakfast is mediocre. It was very clean.

room furniture felt grubby. we laid towels on them to sit. didn't seem like a safe area of town.

Nice hotel with a friendly staff and very clean. Might be a little bit older but it’s a nice hotel and reasonably priced.

It was good, didn’t get the young’s name at the front desk, but great attitude, nice, professional. I had A great experience. Beds was soft & room was clean.

This property needs to be updated badly and especially with all the shopping around-very tired

Room was very outdated. Bathroom door mess, bathroom itself was cleaned but so old so stains ans dirt. Lots dust all over and blankets looked dirty. They need to update big time.

Our stay was good and comfortable. Breakfast was good as well. Friendly staff made it worthwhile

Walking through the front door, I was assaulted by the artificial, chemically, acrid smell of air freshener. Walking into our room, the overwhelming smell of stale cigarette smoke took over. Later in the evening it was the pungent skunky **** that took up residence. Which I suppose explained the 7+ air fresheners, zip tied to the outlets, I counted on the walk to our room. The rooms are dated but comfortable, and aside from the smells, it was a perfectly adequate place for the night.