마사틀란 Old Mazatlan 근처 호텔

Arrived for my super-short stay of one night and was greeted first by a great bellboy, who took my bags as I exited my taxi. Juan Carlo waited while I checked in and then escorted me to my room with my bags. I arrived late afternoon for just the short stay, so went only to the beach and walked around there. Very lively and cheerful, with banda music playing for families. I sat at the beach grill, enjoying a sunset, Pacifico and some great food - shrimp ceviche, tortilla soup and guacamole - so amazing. The server, Charlie, was attentive, charming and very fast. The room was quite nice. Very clean, spacious and comfortable. The bed felt great, not too hard. The hotel wasn't noisy, but the street noise was - not the issue of the hotel. We are close to Valentino's Disco and the pulmonias, with music and lights, were constant up and down the street. I, personally, was not disturbed, as it is part of the culture in Mazatlan! Other quick notes - wifi worked great, shower and water pressure was super, A/C was consistent and staff were pleasant. A great choice for my next visit!

I will always stay at the Hotel Playa Mazatlan. Once again this hotel exceeded my expectations. My deluxe ocean view room had in my opinion the best view of Mazatlán. Most of the staff knows me by name and I consider them my friends. The restaurants and entertainment are unmatched and this hotel is my favorite anywhere. I am looking forward to my stay in October. All that I have to say is wow!

Older resort, but clean had everything we needed. beach is very nice, not to many people, except on Cruise Ship days (cruise ship passengers are welcome here) very busy on these days. Staff - my experience mostly good, except a security guard Damien.. he came at us very angry waving his hands yelling at us, he was speaking in spanish (i know its the language there) but i had no idea what he was yelling about. As luck has it a lady and her husband helped with translation. The issue was my pool bag was open and laying on top of my stuff was a bag of nachoes (apparently not allowed on pool deck, i was never told this when checked in or any time during my stay) We were in hot tub when this all started, no where near my bag, and no one was eating the nachoes. we had just came up from the beach. My frustration, Why was Damien looking in my bag in the first place? Why did he not get a staff member that i could communicate with and simply tell us that nachoes was not allowed on pool deck? Why did he get so angry and make me feel like i had done something criminal? I did go to front desk and report, someone did talk to me and assure me that this would not happen again, and it didnt. The front desk did also tell me that the next morning i would get a call from the manager, but that did not happen. Damien ignored me for the rest of our stay. I am not a rule breaker, and i am not a complainer but this did have an impact on the rest of my stay, i was on edge and nervous that he would approach me in this manner again. The rest of the staff were kind. Location of hotel in golden zone would be hard to beat, you are right in the center of all resturants, and entertainment. Yes i would return Front desk should give all guests at check in a list of the rules.

Lidia Martínez the best customer service during my visit. Lidia was able to convince to stay at my current hotel for more night until she was able to accommodate me at the Marriot. My stay was worth it because of the hotel amenities and people like Lidia Martinez. I will be happy to return to Marriot Mazatlan.

Experience was poor. Went to the snack shop and was given a coffee with chunks of milk floating in it. When I showed them and asked for a new one they said no it was fine I had to pay a new one. Asked the management to deal with it and they were indifferent. Breakfast wasn’t great either. Room was ok but had some maintenance issues e.g lights not working etc.

When we arrived they couldn’t find our reservation. Finally after 15 minutes they find it. We ask for towels to use at the pool. They say they didn’t have any but someone would bring them to our room. We get to the room that was supposed to have one king or two queens. It had one Queen. Very small room. Hard mattress. My arms kept falling asleep. I only wish the rest of me could have done the same. Two sheets, top and bottom. No blanket. It had an ocean view however the balcony door stuck so badly it took all my husbands muscles to open. No lock on the door either. We went for supper, when we got back still no pool towels. So I decide to have a shower and realize there were no towels at all. Nothing. So my husband calls. They say they will bring some. I wait. And wait. I go back downstairs and tell the man at the desk I need two towels. He opens the cupboard, searches through a stack of towels and hands me one bath towel and two hand towels. No I say I need dos grande. Nope. He say no we no have. Not sure why I couldn’t have one out of the stack of towels that were there. They couldn’t be pool towels because he looked through them earlier when we checked in and asked then for pool towels, just as it said to do on the information page they gave us. I guess maybe they were thursdays towels only and we came in on Wednesday… who knows. Anyways with all that and the elevator that was in need of repair, (it was loud and out of balance and rubbed on something when you rode up or down) and the mold on the bathroom floor it is not worth the money at all.

The service in the Hotel are so well the people who works there are SO Nice. Thanks for an excellent Service The hotel has an excelllent waiters and weitress. Thank You i think this pleace is a hotel that i need to visit more than one Try In My personal experience i recomend this hotel

Mazatlan은 멕시코에서 내가 가장 좋아하는 목적지 중 하나이며 11 월에 7 박을하기로 결정했습니다. 더 ”상류층”호텔을 찾고 있었고 theLocal은 4 성급 호텔로 평가되었습니다. 이 가격은 정말로 좋았으므로 여행 에이 호텔을 사용하기로 결정했습니다. 호텔에 도착했을 때 나는 이것이 4 성급 호텔이 아니라는 것을 즉시 알았습니다. 첫째, 나를 맞이하고 가방을 가져갈 벨롭이 없었습니다. 가방 하나만 있으면 별 문제가되지 않습니다. 이중 자동문을 통과했을 때 작고 기본적이지만 멋진 로비에서 인사를 받았습니다. 체크인 직원은 친절했고 엘리베이터 근처 17 층에 방을 주었다. 내 방에 도착했을 때, 나는 그것이 아주 작고 기본적임을 알았습니다. 방은 Mazatlan와 산의 화려한 전망을 가진 도시 전망이었다. 나는 또한 해변의 일부와만을 볼 수있었습니다. 창문은 거의 바닥에서 천장까지였으며 발코니도있었습니다. 그러나 밤에는 종종 인근 식당과 밤에는 야외 택시에서 시끄러운 음악이 들려서 잠을 잘 수 없었습니다. 침대는 충분히 편안했지만 더 부드러운 베개를 요구 한 후에도 베개는 매우 단단했습니다. TV는 많은 양의 스페인어 채널을 갖춘 알맞은 크기의 평면 스크린이었습니다. 옷을 보관할 서랍이있는 금고와 옷장이있었습니다. 컴퓨터 작업에 매우 기본적인 의자를 갖춘 작은 책상도있었습니다. 화장실에 처음 도착했을 때 샤워 타월이 젖었거나 빠진 것을 알았습니다. 즉시보고했지만 한 시간 후에도 해결되지 않았습니다. 이 때문에 호텔을 바꾸는 것을 고려했지만 운 좋게도 저녁 식사 후에 해결되었습니다. 싱크대는 기본적이고 작았지만 더플 백에 맞을 수있었습니다. 2 버튼 플러시로 화장실도 작았습니다. 꽤 일주일이 지났으므로 많은 플러시가 필요하다고 말할 것입니다. 다른 한편으로, 강우 샤워는 매우 좋았고 CO Bigleow 세면 도구는 그것을 크게 추가했습니다. 타월은 얇 았지만 제대로 작동했습니다. 또한 어느 날 저녁 뜨거운 물이나 물을 전혀받지 못해 수압과 온도가 문제가 될 수 있다고 말합니다. 한 번만 도전 했으므로보고하지 않았습니다. 공공 장소는 깨끗하고 훌륭합니다. 1 층 로비는 작고 편안한 의자, 바, 스타 벅스를 제공하는 커피 숍이 있습니다. 3 층에는 회의실, 메인 레스토랑, 수영장 데크가있어 더욱 좋습니다. 수영장 데크에는 4 개의 수영장이 있지만 깊이는 약 4 피트입니다. 깨끗하고 혼잡하지는 않았지만 열이 식지 않아 서늘한쪽에있었습니다. 수영장의 하단에 바가 있으며 약 3 명이 맥주를 마 십니다. 잘되었지만 아직 건설중인 것처럼 보였습니다. 3 층의 음악은 대부분 오래된 재즈 (프랭크 시나트라라고 생각) 였고 수영장 데크는 대부분 chillax 라운지와 새로운 시대 음악을 연주했지만 며칠 동안 전혀 연주하지 않았습니다. 엔터테인먼트 나 리조트 활동이 없으므로 밤에는 지루합니다. 밤에는 호텔 밖에서 즐거운 시간을 보내거나 야간 엔터테인먼트를 즐기시기 바랍니다. 나의 요금은 그들이 나에게 팔찌를 준 아침 식사를 포함했다. 레스토랑에는 과일, 페이스트리, 시리얼, 계란 / 오믈렛 스테이션 및 작은 뜨거운 요리 공간과 같은 멕시코 및 미국식 뷔페가 있습니다. 나는 대부분 과일과 오믈렛을 저기에 있었고 오믈렛 제작자는 아주 잘했습니다. 커피는 매우 맛있고 주스도 마찬가지입니다. 아침 식사를위한 식당은 모든 포용적인 사람들을위한 저녁 식사도합니다. 나는 많은 사람들이 저녁 식사를하는 것을 보지 못했고 식당처럼 보였고 조명도 좋지 않은 것 같습니다. 아래층에있는 바도 시도하지 않았으며 인기도 없었습니다. 여기의 서비스는 인기였습니다. 직원들은 대부분 친절하고 도움이되지만 좋은 관광 호텔이 될 수있는 많은 서비스가 부족합니다. 언급 한 바와 같이, 수하물을 보조 할 수있는 도약은 없었으며 욕실 문제를 해결하는 데 시간이 걸렸습니다. 관리자는 며칠 후 오후 10시 30 분쯤에 전화를해서 사과를하고 방을 갈아 주겠다고 제안했지만 늦어서 더 이상 필요하지 않았습니다. 컨시어지 나 투어 지원도 없었지만 프론트 데스크는 훌륭한 레스토랑을 제공했습니다. 이 지역의 다른 많은 리조트와 달리 환전이 없었으므로 주말에는 환전이 매우 어렵습니다. 또한 직원들이 자신의 일을 끝내기를 원하는 것처럼 느껴졌습니다. 호텔의 위치는 도보 거리 내에 많은 훌륭한 레스토랑과 상점입니다. 시내는 약 20 분 거리에 우버 (Uber)가 약 4 달러를 지불했습니다. 근처에 좋은 식당으로는 Gus Gus, Zapares, Fat Fish가 있습니다. 또한 다운타운 근처의 Mazatlan Aquarium을 방문하십시오. 전반적으로,이 호텔은 1 박 또는 2 박 숙박을 원하는 비즈니스 사람들에게는 적합하지만, 재미와 리조트 스타일 편의 시설을 찾는 관광객에게는 적합하지 않습니다. 그것은 충분히 깨끗했지만 원래 내가 생각했던 별 4 개는 아닙니다. 비즈니스 및 컨벤션을 제공하는 3 성급 호텔입니다. 다음에 다른 호텔을 시도합니다.

My family stayed at Pueblo Bonito Emerald Bay Feb 18-Mar 4, 2023. As always we had a wonderful visit at Pueblo Bonito. We are extremely thankful for the wonderful people working so hard to make our vacation relaxing. Melissa and Enrique are very friendly and helpful. Melissa took such good care of us. My son got sick when we were there and she made sure to help us get a doctor. He was feeling better in no time! At the Cordelier, Carmen, Jairo, Claudio, Nahu, Ariel without fail are welcoming and attentive. At the poolside, Felipe was the absolute best. Antonio at the front entrance was a familiar welcoming face who went above and beyond to help us out. The only negatives I have is that the lounge chairs by the poolside are very uncomfortable. It was quite difficult to get out of the chairs. Also, there was one employee, named Idilia, up front in the lobby that was extremely rude. She approached us when we were waiting and started scolding us. It was very unprofessional and I was quite surprised as everyone else at Pueblo Bonito has been so friendly and helpful.