마토지뉴스, Parque de Real 근처 호텔

Perfect location to Airport , Hotel very clean n tidy. Good staff

Booked for a week long stay in this hotel, & was disappointed on arrival. Receptionist was rude, the room was completely visible from the street with no privacy curtains, so we could either keep the blackout curtains completely closed or have absolutely no privacy from a very busy intersection. Also, the toilet seat, bathroom door & air conditioning were all broken or faulty. We didn’t make a fuss because we were planning to spend our days out & at the beach, which is 10 min walk away. But we then had a family emergency back home & had to cut our trip short, & rearrange our flights urgently. We asked about getting a partial refund for the days we couldn’t stay, offering to pay a cancellation fee, as we were trying to pay for last minute flights home. The receptionist was INCREDIBLY rude & dismissive. He not only refused to help, but told us to “go away” for a few hours, saying he would call management but refused to do so on the spot, for no reason. We told him we were in a hurry trying to arrange flights home & he simply shrugged, annoyed. He didn’t try to call anyone or suggest he couldn’t at that time, he was simply refusing to & told us to go away for a few hours, when we were trying to make urgent arrangements. I called Urban Hotel offices seven times with no response, emailed about the situation & got no assistance, no refund, no credit, no basic help. An utterly subpar hotel, but the lack of politeness, basic respect & compassion was appalling. Would advise against staying here.

I stayed here with 2 friends last week for 5 nights in a triple room. Word of warning for anyone considering a triple room - there's minimal privacy! Whilst the breakfast options are good, it can get hectic in the breakfast room. One morning, both coffee machines broke which means we had to leave the hotel to get coffee which isn't ideal. On this morning, it seems the hotel was short staffed as there was no cutlery or plates, cups, etc. We had to write this morning off and seek breakfast elsewhere, too. The young man who works the night shift seems to dislike his job, a lot. We encountered him a few times. I tried to make conversation with him on two occasions - he simply was not bothered to attempt to engage. We also got stuck in the elevator one morning. It took approx 5 minutes for a staff member to help us despite pressing the call bell three times. They powered down the elevator (to be left in complete darkness!) and once the door opened, they told us that ”this sometimes happens”. Completely unacceptable. We did meet one lovely staff member who worked at the bar. He was so courteous and helpful and always took time to chat. He's the reason this review is 3 stars as opposed to 2.

매우 시끄러운 국도 가장자리에 위치한 호텔이지만 10분 거리에 있는 공항으로 이동이 매우 편리하고 주차가 무료입니다. 직원들은 매우 웃고 매우 환영했습니다. 우리는 비행기로 새벽 4시에 출발해야 했고 한 시간에도 불구하고 그들은 떠나기 전에 커피, 오렌지 주스, 수제 케이크를 제공했습니다. 방은 ”자체 주스”에 있지만 매우 깨끗하고 수영장이 내려다보이는 발코니가 있습니다. 저녁 메뉴는 매우 광범위하고 합리적인 가격입니다.

관광지가 많은 중심가에서는 거리가 있네요. 택시 기준 10유로, 그 외에는 모두 괜찮네요

Stayed four night as a base for Porto centre. Would give it 3.5 if possible to use halfs. Rooms were clean although showing signs of wear. Bed made up daily and fresh towels. Lack of shelf space in cupboard. Used for breakfast once but also tried the Mitica Inspiracao out of the back door twice for a more relaxed setting and no temptation to overfill v the buffet. Shower has good temperature and flow. Friendly and helpful reception staff. Nearby supermarket for anything you need. The bus from the airport took 50 mins during the morning midweek, and initially goes away from the hotel before heading back towards it. If I was doing it again I would take the Metro to Ramalde the nearest stop and then get an Uber to the hotel. The airport Metro is just behind the road at arrivals. Bus 304 seemed the quicker bus than the 300 or 301 into town. Had issues with bus reliability getting back from town after 8pm using information from route planner on Google maps .. chasing round various bus stops near the Town Hall Square to no avail. Ended up prefering to get the Metro back to Ramalde and then €3 for an Uber. Opted to use luggage lockers at Trindade Metro, €6 small for upto 12 hours rather than detour back to the hotel on the last day. Other sizes available but limited availability.

El hotel está ubicado a unos 20 minutos de Oporto. Bien comunicado con bus casi a la puerta y perfectamente si vas en coche. La limpieza es extraordinaria, tanto en las habitaciones como en el resto de estancias. La lencería (toallas y ropa de cama) de muy buena calidad. Estupendo tener aire acondicionado en la habitación. Todo el personal muy amable en todo momento y dando solución a nuestras consultas siempre con una sonrisa (pisos, recepción, buffet) El desayuno correcto. Un gran detalle hacer un guiño a la gastronomía portuguesa ofreciendo pasteles de nata. El parking cerrado y gratuito también es un plus a valorar. Me gustaría felicitar por la gestión del establecimiento y a todo el personal que lo hace posible. Se nota todo el trabajo que hay detrás para que los clientes nos sintamos así de bien. ¡Enhorabuena, equipazo!

아주 좋은 호텔, 현대적이고 편안합니다. 직원들은 매우 친절하고 도움이 됩니다. 객실은 깨끗하고 잘 관리되어 있습니다. 아침 식사는 훌륭하고 다양합니다. 큰 쇼핑몰과 지하철역에서 가깝습니다. 오포르토 센터는 단 10분 거리에 있습니다. 지하철에서 멀리.

Bel hôtel avec des chambres modernes et spacieuses. Salle de bain confortable. C'est propre. Le hall d'entrée est contemporain avec un bar où vous pouvez prendre des cocktails. Le personnel nous a bien renseigné sur les restaurants aux alentours. Nous avions une chambre côté ville, donc au calme malgré les restaurants dans cette rue. L'hôtel est situé à 5 mn de la plage. Et le métro n'est pas très loin non plus pour faire une escapade à Porto. Belle piscine intérieure chauffée. Nous avons apprécié notre séjour.

이 새로운 호텔은 매우 깨끗하고 무료 주차장이 있으며 공항까지 약 15분, 포르투 시내까지 20분 거리에 있습니다. 주유소는 3분 거리에 있습니다. 침대와 베개는 편안합니다.