평점의 신뢰성 보장을 위해 단순히 평점의 평균을 계산하는 대신 리뷰의 신뢰도와 투숙객의 숙박 날짜를 고려하여 최종 평점을 결정합니다.
실제 투숙객 리뷰
위치4.2
시설4.1
서비스4.1
청결도4.1
검색 조건:
정렬 기준:
모든 리뷰(52)
높은 평점 리뷰(47)
사진/동영상 리뷰(6)
감동 서비스(5)
평점 낮은 리뷰(5)
리뷰어
비치프런트 풀 뷔르
투숙일: 2023년 2월
개인
리뷰 3개
5.0/5
강력 추천
작성일: 2023년2월16일
섬은 조금 작지만 풍경이 아름답습니다.
원문 보기Google로 번역됨
mantung
리조트 가든 뷰룸
투숙일: 2023년 10월
커플
리뷰 18개
1.0/5
작성일: 2023년12월7일
My wife and I were on our honeymoon in Fiji, and it was regrettable that our honeymoon had been ruined, to say the least, by our experience at Matamanoa resort. We both developed a severe rash over our four limbs after bedbug bites, it has been one months and the marks are still there.
On the first night of our stay, we already experienced itchiness, but we thought these were due to mosquito bites. On the second night, at around 0230, our rash got much worse and we couldn’t sleep due to the itchiness and pain. We then searched our bedsheet and found a couple of bedbugs, which were clearly the cause of our rash. We immediately rushed out to the reception, but sadly nobody was on duty. We stayed up all night and finally was able to speak to your staff at the reception at 0700. Though it was not until 0745 that a general manager, finally showed up to deal with this case. We then verbally agreed to have full refund and leave the island one day earlier.
Con:
- This is not a 4 star hotel definitely. Room is poor and worn down ( and have bedbugs)
- Food is basic and small portion but expensive
- Hygiene level not up to standard ( I saw a big mouse running in the bar, and cockroach outside my room )
- Nobody (not even a security guard) on night duty so no one will deal with the emergency.
- Inattentive service and fail to restock towel in room
Pro:
- Full refunded after negotiation
번역
6/7
리뷰어
리조트 가든 뷰룸
투숙일: 2024년 2월
커플
리뷰 3개
4.7/5
기대 이상
작성일: 2024년2월20일
The location of the hotel was breathtaking everything was so green the ocean was clean and the most beautiful blue color imaginable. We were greeted by the staff on the beach when we arrived the staff was extremely happy kind and caring, they treat you wonderfully. There are a few drawbacks the is not much to do for entertainment there are no televisions
If you want Wi-Fi in your room that is an additional charge and there are no telephones in the rooms either so if you need anything you have to walk to the office first it. There is only one restaurant on the island and the food is not very good. But if you are going for a new experience the hotel is very nice. They do have a spa and a dive shop where you can book excursions. The people are what make this resort special.
번역
Lee
리조트 가든 뷰룸
투숙일: 2023년 5월
커플
리뷰 7개
2.5/5
작성일: 2023년6월18일
The 1 and only restaurant on this island resort serves up a very limited selection of choices for lunch. Taste is average but price is on high side and portion is small.
During our stay our money was stolen from our bags in the room.
The reef was not that pretty as the pictures you see advertised, corals were all brownish. Pool is also very small. Bure wifi is very expensive, only free wifi is in the restaurant
번역
BaddeleyTom
리조트 가든 뷰룸
투숙일: 2023년 3월
커플
리뷰 1개
5.0/5
강력 추천
작성일: 2023년3월31일
The most beautiful stay at the most beautiful island paradise. Friendly staff, clean facilities, lots of activities, good food, peace and quiet 😌
The beach front Bure with plunge pool are worth the extra money. If you get a garden bungalow, you will regret it.
번역
Kathryn
투숙일: 2024년 2월
기타
4.0/5
아주 좋음
작성일: 2024년2월2일
A very quiet resort, by 11 pm bar closes and the villas are all quiet. Room is clean and in good condition, and the pool has a great ocean view. Music group are awesome Alfred especially with the table serenades. Only downside for me was the lack of cold icy water available.
번역
May
투숙일: 2023년 11월
가족
5.0/5
강력 추천
작성일: 2023년11월25일
The water is clear, the view are breathtaking especially treehouse spa. All of the staffs are very friendly and very warm like family style. We got ocean view/access bangalo with private pool and it was the best . You can see sunset from our private swimpool and very beautiful.. I would comw back again with my friends within 2 years again
번역
Andreas
투숙일: 2023년 10월
커플
4.0/5
아주 좋음
작성일: 2023년10월9일
Overall we enjoyed our 6 night stay at Matamanoa, but there are some drawbacks. Staff are generally friendly, but the restaurant team is really odd and service quality is hit-and-miss. Some of the restaurant staff don’t smile at all and are inattentive and slow, very few are excellent.
Pricing for everything is quite high, even if you take the island location into account. Meals are generally small servings with little variety.
Breakfast however is very good with several standing options and adequate portion sizes.
Highlight was the team at Deep Blue Diving who are super friendly and fun.
The accommodation (we had a pool Bure) was beautiful and clean, the bathroom however was a little dated and water supply was inconsistent.