엘레강스 호텔 인터내셔널 마르마리스

ELEGANCE HOTELS INTERNATIONAL is a great place to stay. You have got everything at your fingertips. As you step out of the hotel, the pool is there within a few metres, and as you walk towards the other side of the pool, you are on the beach. The Grand Bazaar is a few minutes ride in the bus. The bus comes every 3 minutes. The staff are amazing the food is great.

We came here for 5nights, in April. But wasn’t pleased with the resort, as there wasn’t any entertainment for the kids, and they were bored because of that. There was no WiFi in the rooms but it was mentioned that there would be WiFi in the rooms. There was no tea/coffee station in the rooms which I was disappointed about. Food was not great and not many options. The bars were mostly closed near poolside. There were not many drinks options. We had to change our rooms because we didn’t even have a master bed, they had put two single beds together. Overall I wouldn’t recommend this hotel!!!

Definitely not a 5-star hotel. I'd rate it a 3-star hotel. Food is nothing exceptional your typical all inclusive fayre. Drinks very disappointing local brands Only got Vodka Whisky Gin and Tuborg beer on all inclusive drinks. Can't fault cleanliness.

Here is a brief account of our recent all inclusive stay at the Elegance hotel in Marmaris from 1st to 8th of April this year which I am afraid didn’t live up to our expectations by a long shot. The hotel location, the cleanliness of the hotel and the the rec eption staff were all superb. However because of the unfortunate weather in Marmaris that week we were confined to the hotel quite a bit. The choice of food in the dining hall was more than sufficient, however the food as a hole was never hot especially the soup selections. The hot food preparation area had several heated containers albeit without any covering lids hence the luke warm food, DISAPPOINTING. The “bar area” was never manned and numerous trips were made to reception to summon a staff member, DISAPOINTING. As for the “bar area” I have seen a better selection of alcohol in many a shopping trolleys at our local supermarket and indeed my friends refused to drink the vodka saying and I quote “ it tastes like battery acid” perhaps an exaggeration but tasted vile nonetheless. As for the solitary choice of beer I was unable to drink it as it was giving me indigestion , something I haven’t had to endure since I stopped smoking 27 years ago. I should also point out that we observed numerous guests throughout our stay leaving unfinished drinks for the same reason I am sure and their bar staff could testify to that also, The reception area coffee shop was not regularly staffed and on one occasion after waiting some time we actually ended up serving ourselves. DISAPPOINTING. The issues raised could perhaps be attributed to a 1, 2 or 3 star hotel but certainly is not what might ever be expected of a 5 star establishment in such a location. We consequently ate out on six different occasions and were literally on a first name basis with the bar staff in the Irish Bar next door because of our frequent visits. We had a combined spend in excess of £660, so much for all inclusive. I should also point out that this is the first time ever in over 50 years of travel that I felt obliged to make a formal complaint it is DISAPPOINTING that I had to do so. Finally while I am fully aware that 4 guests complaining in the greater scheme of things may not matter very much but the issues discussed here must have been conveyed to the hotel management on numerous occasions by other guests and failing to deal with them is a massive oversight on their behalf. Being a 5 STAR hotel I didn’t read the reviews on this hotel before booking if I had I would certainly have booked elsewhere. I strongly advise you to do the same.

So me and the mrs came here to have a nice get away. However it was the complete opposite there was nothing here not entertainment at all unless you like piano. The staff was appalling no one anywhere. The bar is apparently open at 9 but there’s no one to serve you until 11 and if you go to serve yourself security come and stop you. I’ve stayed in Marmaris before and had no problems. I wouldn’t recommend this place to anyone at all

Even tho we went a little early just as season was about to start the hotel was lovely ..staff did thier best for you they provided everything we wanted or needed Unfortunately we had to leave a day early due to personal reasons and as we rushed to pack our bags we lost a pandora bracelet... we have tried to email the hotel to ask about it but email doesn't seem to be working