Aspire Palais Recklinghausen,Trademark Collection by Wyndham

The Hotel traded some fifty years ago as Barbarossa Hotel and had a great reputation on the market and an amazing client base, competing direct with The Engelsburg Hotel. Excellent location in the centre of town; with great potential for a wonderful Hotel, with wonderful customer focused Team Members ! Food for Thoughts ! After an extensive overhaul and renovation, the hotel is presently in a very soft reopening stage, with a number of adjustments and attention needed: Inside the bath room, no towel holder, no toilet-paper holder, soap dispenser was empty, toilet seat is loose, shower head was dysfunctional, repaired later, heating unit missing, but exposed pipes; some other pipes blanc, not covered, TV reception poor, was not tuned, with fussy reception; no cloth hanger in room, only after requesting; right bedside light not working; left side curtains were partly derailed; One lift was out of order and under construction; the other available lift was with incomplete framing; lift signage shows Breakfast being served on the 6th floor, we were directed to an outside restaurant, which by itself left a lot to be desired. Lobby Lounge under open visible construction; soiled linen trolleys were stored for two days in the lobby; The website shows reasonable rates; our was high in comparison? In general, all Team-members were very attentive and accommodating with true hospitality on their mind. The hotel can be a very prominent and successful one, due to its location, potential service through the great Team-members. Fondest Greetings and Regards