페가소스 월드 호텔 -

We stayed at AQI Pegasos World with our children at the end of October 2025 and we were very satisfied overall. The hotel is clean and well-maintained, and the environment feels pleasant and welcoming. The main highlight is the huge pool and the water park, which the kids absolutely loved and which kept us entertained throughout the stay. The food selection was very large, although some dishes were repeated, there was always something suitable for everyone. The cocktails at the bars were a bit average, but still drinkable. A big plus is the beautiful, well-kept hotel beach located directly at the resort, which is also suitable for small children thanks to its gentle entrance into the sea. Overall, we really enjoyed our vacation and would recommend this hotel especially to families with children.

Okay - let me start off with the good. The hotel is beautiful and in a great location close to the beach, the staff that we met outside of management and reception are fantastic (specifically Ozman and Muhsin(sp?) in the main restaurant. They really keep things moving and happy during meal times. The rooms are clean and spacious, housekeeping really keep on top of things. While that sounds like a good review, unfortunately it is all on the surface. The hotel as a whole have what seems to be a very tenuous grasp on the English language, which makes any form of assistance very difficult to come by - and unfortunately we needed it on more than one occasion. My wife is disabled, and the requirements we outlined and were promised would be met simply were not. They did not care or understand that this would be a big problem for us, and reception staff instead had a conversation amongst themselves in Turkish instead of addressing our concerns. It took until FIVE days into a TEN day holiday to have these issues resolved - meaning half of our holiday was made much more difficult than it needed to be. It took us involving TUI directly - at which point everyone seemed to suddenly understand and the issue was resolved within an hour. Perhaps we could have involved them sooner, but we also gave the hotel the benefit of the doubt and they did not, in the end, deserve it. On top of this - there seemed to be an outbreak of some kind at the time we were there. All three of us became ill with d+v, myself on the second night in the hotel and lasting through the entire holiday. We were far from the only ones. A community Facebook group gave us a number of at least thirty people unwell with the same symptoms, some hospitalised upon returning home due to the severity. I'm certain many more were sick but were not involved in the Facebook group. The hotel were made aware of this early into our stay and once again did nothing. Not so much as a get well soon until TUI became involved. I wrote a complaint about the numbers of people who were ill - and the next day, our last full day, the hotel left a pre-printed postcard hoping I "enjoyed the rest of my trip" and a mass produced cheap pendant for my troubles. When things are going well this hotel is great. If you have a problem, they will not help you. I simply cannot recommend a place that will do nothing for you if anything goes wrong - especially when it costs thousands of pounds to visit.