Enorme Ammos Beach

Verry good massage, Quick appointement ! Thks Dorita Enjoy the sea view just next to the place …………………………….::::::::::::::::::::…………………………………………………………………………………………………………………………………………………………………………………………………………………………………………….

Had a massage at the hotel spa with dimitris , the experience was great!! The masseur dimitris was professional and was making sure I was comfortable and feeling well, recommend to take the Cretan massage☀️ Recommend to everyone who come to the hotel to book a spa day 🤩🤩

At first glance, this hotel seems like a dream — beautiful photos, luxurious promises, and a prime location. But the reality I experienced was a deep disappointment and below 5 star experience hidden behind a polished exterior. Let me begin with the only two positives: the food was genuinely good, and the housekeeping team did a commendable job keeping the rooms clean. Unfortunately, these were the only glimpses of 5-star service in a hotel that otherwise felt indifferent, dismissive, and at times even hostile. From the moment we arrived, the receptionist greeted us with what seemed like friendly enthusiasm — but it quickly became clear that her warmth was superficial and sales-driven. She focused primarily on promoting additional services and excursions rather than providing the essential information about our stay. Crucial details — such as which areas we were allowed to access, including pools and sunbathing spaces — were completely left out. Only after we were later confronted for using these areas were we told they were off-limits to us, despite being completely empty at the time. When questioned, the receptionist shifted the blame onto the travel agency, claiming it wasn’t her responsibility to explain what we had purchased. This lack of clarity and accountability led to an embarrassing and frustrating situation that could have easily been avoided with proper communication — something I believe should be a basic expectation in any hotel, let alone one claiming 5-star service. If you’re renting a car, be warned: the hotel allows its staff to occupy the guest parking lot. When I couldn’t find a space, I was told (with a shrug) that “staff need to park too.” No solution was offered. Other guests were even fined right outside the hotel because the lot was full — not of paying guests’ vehicles, but staff cars. When I raised this issue, I was met with a sarcastic comment: “We’re one of the few hotels that offers parking.” It felt less like a privilege and more like a trap. Other parking areas around the hotel, were for other hotels and hotel receptionist did not care how we were going to park our car. What made the experience even more uncomfortable was witnessing the way some staff treated their own colleagues. One particular housekeeper was being spoken to in a way that was truly degrading — loud, condescending, and in front of guests. It was deeply unsettling and left a lasting impression by pool guy and another receptionist. Deeply shocking behaviour. Poor lady! The dining hall? Loud and chaotic. The wait staff cleared dishes with such force and speed that it felt like we were eating in a school canteen rather than a luxury resort. It shattered any sense of peace we hoped to enjoy during dinner and we were made feel as if "eat quickly because we have other clients waiting" sense. It was so loud, annoying and extremely stressful. My room had ants crawling around, and for three days, the air conditioning didn’t work in the middle of a hea

The hotel is very nice, clean and the staff is very pleasant. The food is excellent!!! The room has sea view and a coffee machine. Great location by the beach and a walking distance to the main street with restaurants, bars and shops. The only thing we didn't like is that drinks (even water) are not included in the dinner and you have to pay for them

One of the best choice in Malia, Crete. The Ammos Beach Hotel is wonderful located right on beach with fine sands. We appreciated that was very clean everywhere, the food was delicious and the staff super friendly. Bed was comfy and the sea view make us a perfect holiday. Perfect place for relaxation.

very clean all around with professional staff from top to bottom... food was good breakfast and dinner with a different menu for dinnier every night ( stayed 5 nights). overlooking the beach and one minute walk from a local sandy beach that is well serviced good for long walks . you have access to next door beach resturant which had a nice collection of greek dishes and less costly drinks than that provided by hotel . The only annoying think was the guys handling the sunbeds on the beach as they were more interested to rent out the beds to non resident hotel visitors ( as we are offered free sunbeds by hotel ) . So beach was over crowded on certain days . Hotel offers free daily yoga classes and a complimentary 15 minute massage session at their spa.