Tilal Jabal Alkabah

Everything was excellent, location , food, service, reception, check in/out procedures. Outstanding experience

I stayed 6 nights at Tilal Jabal Al Kaaba during my first Umrah, and honestly, it was the best 6 days of my life. This hotel is an absolute hidden gem and, without a doubt, the best hotel in Makkah. From the moment I arrived, the service, cleanliness, and stunning modern interior completely blew me away. At check-in, I was greeted by the incredible Brother Rayan, whose warm and welcoming service immediately confirmed I had chosen the perfect hotel. I was guided to my room, which was nothing short of spectacular, immaculate cleanliness, a modern design, premium amenities, and beds so soft I’ve never slept better in my life. The room even offered a beautiful view of the Haram, which made my stay even more special. The breakfast service was another highlight. The variety and quality were unmatched, from freshly baked croissants and made-to-order omelettes to pancakes, fresh cheeses, olives, breads, fruits, and special daily dishes. The breakfast staff were amazing, always attentive, welcoming, and ready to fulfill every need. Special thanks to Roaa Ahmed, Faisal, Usman, Imtiyaz, and Alam, as well as the restaurant manager Abdul Aziz and Chef Sameh, who went above and beyond, even preparing a special shawarma for me and sending complimentary amenities to my room. Brother Abdul Aziz personally ensured my entire stay was flawless. I also want to thank Brother NASER ALI, who always served us during breakfast, made the most amazing tea daily, and was genuinely kind and attentive. Throughout my stay, the rooms were consistently spotless, and any requests were addressed almost instantly. The level of care and dedication from the cleaning and maintenance teams was phenomenal. A particularly memorable moment: I had lost a significant amount of money during my stay and was extremely distressed. Within hours, Jibran & Sultan found it and returned it to me, showing a level of honesty and integrity that is truly remarkable. I honestly feel you could never lose anything at this hotel - it’s that trustworthy. The location is perfect! Just a short walking distance to the Haram, with a shuttle bus available at times, and fresh drinks and dates are offered after every Salah by the kind Brother Abdul Majid. If you want the best hotel experience in Makkah, look no further than Tilal Jabal Al Kaaba. From the impeccable service and luxurious rooms to the amazing food and unmatched integrity, this hotel will make your stay unforgettable. Don’t think twice - book it! It will honestly be the best stay of your life.